IT Technician
Location: The Community College System of New Hampshire, System Office Hourly Salary Range - $22.66 to $26.29 SCOPE OF... more info
IT Technician 1
Salary:
60.00 - 80.00
Posted:
14-03-2025
Category:
Technical Support Administration
Job Description
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Duties Serves as a first contact for troubleshooting software/hardware issues within the organization. Deliver exceptional customer support by actively listening, understanding customer issues, and providing effective problem-solving solutions. Assists Tier 2 technicians on various tasks as needed. User onboarding and offboarding. User permission changes. Laptop imaging. Troubleshooting printer, scanner, and label maker issues. Performs other administrative and technical duties as assigned. Participates in meetings with other regional IT resources. Provides input on improving existing processes. Job Requirements Associate’s degree or two years related experience and/or training. Experience installing, configuring, documenting, testing, training, and supporting applications and hardware. Familiarity with IT network, systems, and security principles and best practices. Well organized and can adjust to rapidly changing priorities. Other Required Skills Communicates well between cross-functional teams. Has strong presentation and written communication skills. Brings a continuous improvement mindset to his/her job. Excellent organizational and time management skills. Experience With The Following Bonus Skills Monitoring production systems. Performance testing. Work experience with international IT teams. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! About Us Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 14-03-2025
Category: Technical Support Administration
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