Inbound Sales Development Representative Sales · Reapit London office ·

Job Description

Reapit – Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit’s market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you’ll be doing As an Inbound SDR, you will be the first point of contact for potential customers who have expressed interest in our products. Your primary responsibility is to engage with inbound leads, qualify their needs, and schedule meetings or demos for our sales teams. You’ll play a crucial role in our revenue growth by ensuring a seamless transition from marketing-generated leads to qualified sales opportunities. Reporting to the Head of Sales Operations, you’ll be involved in: Lead Qualification: Respond to inbound leads promptly and assess their fit using qualification frameworks (e.g., BANT, MEDDIC). Engagement & Outreach: Initiate conversations via phone, email, and chat to understand prospects’ needs and pain points. Schedule Sales Meetings: Book demos and discovery calls for Account Executives (AEs) with highly qualified leads. Educate & Nurture Leads: Provide prospects with relevant information, resources, and insights to guide them through the sales funnel. CRM Management: Maintain accurate lead records in (CRM tool, e.g., Salesforce, HubSpot), ensuring proper tracking and follow-ups. Collaboration with Sales & Marketing: Provide feedback on lead quality and conversion trends to optimize inbound lead generation efforts. Objection Handling: Address initial concerns or questions from prospects and position our solution effectively. Pipeline Contribution: Meet or exceed monthly targets for qualified opportunities and meetings booked. Who we’re looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you. Basic experience in sales, business development, or customer-facing roles. Excellent verbal and written communication skills with a consultative approach. Strong ability to engage, build rapport, and qualify prospects effectively. Self-motivated with a results-driven mindset and a proactive attitude. Ability to multitask and prioritize in a fast-paced environment. A passion for SaaS, technology, and helping businesses solve problems. Experience using CRM tools like Salesforce, HubSpot, or similar (nice to have) What your impact and success looks like As an Inbound SDR we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Have gained product understanding and be able to confidently elevator pitch the product. To have gained CRM understanding. To understand criteria of what constitutes a good lead. Within 3 months: To work with the Regional Sales Manager team to ensure smooth lead handover. Are comfortable being able to prospect and build a target list to establish long term success. Can talk to the property industry in a way that resonates with the customer base. Within 6 months: Are regularly hitting KPI metrics. In a position to attend industry events and expand network. What’s in it for you? We operate a Flexible Working Policy and we would like for you to work from our Farringdon office location 3 days a week. We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary, commission and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we’re closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 – the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Benni! Don’t tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees. #J-18808-Ljbffr