Client Solutions Manager
Who are we? Val Morgan Group is a multi-platform media company that extends across Australia and New Zealand. With a network... more info
Industry Client Solutions Manager (Fmcg)
Salary:
100.00 - 125.00
Posted:
04-02-2025
Category:
Networks Systems
Job Description
Industry Client Solutions Manager (FMCG) To inspire creativity and bring joy. We inform, entertain and inspire people across borders, cultures, and languages. Sales and customer success Full-time Office | Sydney, NSW, Australia A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience. TikTok is the leading destination for short-form mobile video. TikTok has become a marketplace for ideas around the globe, transcending boundaries to create a diverse hub of content. About the role Responsibilities Advocate for customers by providing feedback to internal teams on how to better meet customer needs. Support customers to gain value from the product / service, including check-ins, training, addressing blockers to adoption, and providing best practice advice. Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions. Skills you'll need Works with others by being open, clear in communication, and listening to achieve goals. Service orientation. Actively seeks and develops strategies to help key stakeholders. Problem solving : Identifies problems and develops logical solutions that address the problems. Meet the team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! Our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 04-02-2025
Category: Networks Systems
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