Injury Nurse Coordinator

Job Description

Add expected salary to your profile for insights Company Overview Honeysuckle Health is a health services company helping people lead healthier lives by connecting them with effective, affordable, and personalised care. We do this by understanding current and future health needs, helping individuals to prevent and manage risk, and make better treatment decisions. Honeysuckle Health strives to deliver better health outcomes for customers, individuals, and the entire community, through the delivery of telephonic and digital health programs, health services buying group, healthcare provider network access and contracting services, and healthcare analytics services. We drive better value healthcare and a better-connected health system. The Role This is an opportunity to learn about Injury Management and returning injured people to health. Through our injury support academy, we will teach you the skills and information you need to be successful in this complex area. You will assist injured people to return to health by coordinating medical and treatment services over the phone. You will be required to liaise with key stakeholders to help the injured people overcome obstacles and barriers impeding their return to health. You will empower your patients with the knowledge and tools needed to return to health holistically, help navigate the complexities of the healthcare system, and promote both short and long-term positive outcomes. Responsibilities Provide telephonic support and care coordination. Take responsibility for telephonic care management intervention and coordination of healthcare services. Engage providers of health services to facilitate referrals and ensure the timely provision of services. Liaise with insurers, treatment providers, and medical teams to ensure a timely and sustainable return to health of the injured person. Close potential gaps in care by discussing medications, reviewing discharge instructions, coordinating follow-up appointments and services, addressing patients’ future health needs, and taking other appropriate action to improve return to health outcomes. Work directly with the Honeysuckle Health team to continuously improve the quality of the services delivered. About You - Selection Criteria We are looking for clinicians wanting either full-time or four days per week at this time. Our schedule is 9am-5pm Mon-Fri. Ideally, you will also be located in Western Australia or the East Coast of Australia to support program requirements. Required: Current unrestricted Registered Nurse registration. Minimum of 3 years post-graduate nursing experience in an acute clinical setting. Diverse health experience and a broad understanding of various health concerns, processes, resources, procedures, and surgeries. Understanding of case management and goal-oriented healthcare. Friendly and confident telephone manner with experience providing clinical care and telephonic advice. Experience and confidence using digital platforms, e-records, and emerging technologies. Passion for improving health outcomes at a population level while remaining client-centered. Strong initiative and ability to work independently and adapt to change. Excellent time management and prioritization skills. Excellent written and verbal communication skills. Cultural sensitivity to a diverse patient base. Care planning experience. Virtual Workforce As part of our remote workforce you must have: A reliable home internet A separate office space Flexible working arrangements – Work-from-home opportunity. Work in a company that values ongoing education and will provide educational assistance. Paid parental leave and volunteer leave. A dynamic and energetic working environment. Work in a company that values the well-being and health of its employees. Work collaboratively within a multidisciplinary team that embraces change. At Honeysuckle Health, we are dedicated to creating an environment where everyone can thrive and grow. We encourage First Nations people as well as anyone who feels they can bring their unique perspective to our team to reach out for a conversation. To Apply In your cover letter, you must address both the Selection Criteria and the below questions. We are unable to progress with any applications that do not address this information. Can you provide examples of your clinical experience where you have helped patients achieve their health goals, including care planning and involvement with a multidisciplinary team? How do you manage your time and prioritize tasks when dealing with multiple responsibilities? Please provide specific examples from your professional experience. What is your understanding of nursing care in the injury management space, which can include caring for injured workers or those recovering from a car accident? Share your relevant experience in this area. Please note this position is not suitable for candidates requiring visa sponsorship, student registration, or limited registrations. #J-18808-Ljbffr