Intensive Education Case Manager - North Queensland Region

Job Description

As the Intensive Education Case Manager, you will work collaboratively in a multi-disciplinary team to deliver intensive case management, provide transition supports as well as manage education, intervention and prevention initiatives relating to students who are at risk of disengagement, already disengaged or at risk of becoming involved with the youth justice system. Intensive Education Case Management has been established under the $288 million Youth Engagement Education Reform Package. The package was announced in December 2023 to strengthen the Department of Education's commitment to supporting Queensland's most vulnerable and at-risk young people and providing every young person with the education that they need to succeed in life. About The Department Of Education The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student. We are strengthening our service delivery by recruiting three permanent full-time Intensive Education Case Manager (IECM) positions within the North Queensland Region based at various locations (Townsville and surrounds, Mount Isa and surrounds and Bowen/Whitsundays area). Applicants to advise on their preferred location. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Your Role Responsibilities include: Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education, in accordance with legislative, policy and procedural requirements. Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals and access to support. Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements. Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders. Facilitate the development and coordination of individual support plans including behaviour support plans, risk assessments and education and transition plans in collaboration with key stakeholders including school staff, parents and students (where appropriate) to support engagement and implement strategies to improve learning and engagement outcomes. Implement inclusive and culturally appropriate case management strategies for First Nations students, students with disability and students from culturally diverse backgrounds in collaboration with internal and external stakeholders, families and communities. Build and sustain effective partnerships with a broad range of internal stakeholders including Principals, Senior Guidance Officers, Youth Transition Officers, and external stakeholders including government and non-government organisations and service providers to achieve quality educational outcomes for students. Mandatory Requirements It is a mandatory condition of this role that you: Possess a current Working with Children Check clearance (blue card) issued by Blue Card Services. Possess a current drivers' licence. Are required to work some after hours. Are required to regularly travel to various locations in the North Queensland Region. Overnight absences from base may be required. Interested? To Apply: Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history). Attach a 2-page response to the How you will be assessed section of the attached role description. Responses to the online questionnaire (the questionnaire will open after you have clicked apply and entered your personal details). We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services. Salary rate shown is reflective of full-time (1.0 FTE). The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. Occupational group Education & Training #J-18808-Ljbffr