(Junior) Account Manager Queensland (all genders)

Job Description

POSITION We are looking for a Cairns based Account Executive Government (All genders) who manages business and leads negotiations with major local accounts, finds new ways to support customers' travel processes and increases share of wallet. CHALLENGE Develop a trusted advisor relationship with key accounts, stakeholders and executive sponsors across multiple disciplines within your customer base Ensure the timely and successful delivery of HRS solutions according to customer needs and objectives Manage projects of all new customer implementations and oversee the operational running of all accounts on a day to day basis Manage and lead negotiations with local accounts and find new ways to support customers' travel processes and increase share of wallet Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics, monitor and analyze customer's usage of our product Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Liaise between the customer and internal teams Work closely with international colleagues to ensure international roll outs of customers Maintain a high level of product portfolio knowledge and the benefits for customers as well as other relevant information such as market trends, strategy, competitors, pricing. Optimization of existing, strategic partnerships and forecasting of the partners' booking and revenue development FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH... Several years consulting or proven account management experience, preferably building customer relationships and technical knowledge within B2B industries. Very strong analytics, i.e. able to analyze complex data and to draw relevant conclusions Accustomed to using CRM systems. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Strong stakeholder management skills Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills High self-motivation and able to thrive and succeed in a results-driven environment PERSPECTIVE Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable. LOCATION, MOBILITY, INCENTIVE The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus. #J-18808-Ljbffr