Junior Desktop Support

Salary: 60.00 -  80.00
Posted: 08-02-2025
Category: Technical Support Administration
Campbelltown City Council, 

Job Description

Junior Desktop Support Full-time - Permanent Minto, NSW 2566 Job Summary: Our client provides Pre-Press, Engineering and Imaging services to the printing and packaging industries. Specialising with Gravure and Flexographic imaging and utilising brand management solutions to manage the process from creative to print. In the desktop support engineer role, you will work with a variety of users and display a friendly attitude in providing support. A key element in this role is having in-depth knowledge of computer systems and common issues to promptly address all user concerns. Success in this role is demonstrated by providing clear technical support, managing the ticket queue and escalating tickets. Key Responsibilities: Support: log and manage the ticket queues and escalate tickets when necessary Communication: providing clear, friendly communication to all internal customers Environment: support staff across PC & MAC desktop environments Continuous Learning: Stay updated with emerging technologies Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field.Experience in supporting end users. Benefits: Opportunities for professional development and career growth.Dynamic and collaborative work environment.Chance to work on innovative projects and diverse responsibilities spanning infrastructure management including Azure, reporting, and support. If you are passionate about technology and have a desire to learn and grow, we would love to hear from you. Apply now to join our dynamic team as a Junior Desktop Support and take the first step towards a rewarding career in IT. Required Skills: Peripherals, Workstations, BASIC Connectivity, Mac Resolutions, Laptops, Consulting, Active Directory, Operating Systems, Infrastructure, Networking, Critical Thinking, Technical Support, Information Technology, Troubleshooting, Computer Science, Records, Windows, Software, Customer Service, Science, Communication, Training. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 08-02-2025
Category: Technical Support Administration
Campbelltown City Council, 

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