Key Account Manager-Packaging

Job Description

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. Job Description Join our Closures, Dairy and Beverage business as Key Account Manager. Your responsibility will be to manage nominated key corporate accounts and develop sales opportunities for Closures, Dairy, and Beverage products, both new and existing. You will work closely with Pact's key accounts to increase existing customer share of wallet, develop and onboard new customers, and provide exceptional support. The role is responsible for customers and markets at both a State and National level as directed by the Head of Sales. The role calls for excellent communication and self-motivation, and a proven history of sustainable growth success using data market insights. This is a sales leadership role within a matrix structure focused on customers' needs at corporate and site levels. Your key responsibilities will be to: Ensure that the existing customer base is managed in accordance with expectations, including active development and management of customer relationships, accurate and timely orders/forecasting/inventory and slow stock management, and development of new product and business opportunities with both new and existing customers. Develop and maintain Account Plans for key customers. Conduct regular customer business review meetings. Identify and deliver on new opportunities and product sales strategies by maintaining a healthy sales pipeline. Prepare and present reporting and analysis on business activities, performance against targets, and market and industry opportunities. Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business. Lead own portfolio’s contribution to annual sales budget process. Prepare forecasts for the current and future months’ forecast sales for allocated accounts. Analyze sales. Represent the customer's 'voice' within the business and ensure that their experience throughout PACT is aligned with the strategic importance of the account. Identify sales training needs and participate in sales training programs as required. Consult with Quality Assurance Manager for the external issue of specifications for customer approval. Provide Sales support/backup to other business functions and perform other duties as may be required. Your skills and experience To be successful in this role, you’ll have: Solid tenure of practical sales and account management experience, particularly managing and selling to major accounts with a demonstrated track record of delivering growth. Financial acumen and negotiation experience. Technical sales capabilities preferred i.e., Rigid Packaging, Polyolefins, Laminate Structures. Experience in Client Relationship Management. Proficient in SAP (desirable). Proficient in Microsoft Office products (Excel, Word, PowerPoint). Excellent written and verbal communication skills in English. Detail-oriented. Work collaboratively across various functions. Methodological approach to systems and working environment. Willingness to travel as needed. Additional Information About us Our vision is to lead the circular economy through packaging, reuse, and recycling solutions. It’s a future-driven group commitment, designed to create lasting value. We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest users of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust. As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan. For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment, and to enrich people’s lives every day. Our promise is to create a better and more prosperous world all around. That’s our future Pact. Let’s lead the way together. Seniority level Associate Employment type Full-time Job function Industries: Packaging and Containers Manufacturing #J-18808-Ljbffr