Learning Program Manager

Job Description

All AU location - Hybrid/Full time - Manager Reports To: Senior Manager, Learning Operations, People Solutions Involves managing complex applications, showcasing attention to detail and regulatory compliance. Encourages a culture of ongoing enhancement, ensuring the program stays current and effective. Flexible work options - work smarter in a way that suits your lifestyle. About The Role Our People team is expanding and we’re looking for a Learning Program Manager to join our vast community of solvers. The People team brings our purpose to life by deploying a variety of culture, talent, organisational design and change projects and life-cycle events, that drive commercial success. Our people solutions team comprises people experience, global mobility, performance and reward, learning operations and people insights and optimisation. The Learning Program Manager is responsible for overseeing the Chartered Accounting (CA) qualification program, ensuring its alignment with industry standards and regulatory requirements for the PwC Australia firm. This role involves coordinating with CAANZ and internal stakeholders to facilitate the successful delivery and continuous improvement of the CA qualification process. The Program Manager will play a pivotal role in supporting candidates through their qualification journey and ensuring that the program meets the evolving needs of the accounting profession. You’ll help solve complex problems by using your skills in: Demonstrating extensive experience in program management, ideally leading the CA program in a BIG4 previously or equivalent. Understanding of the CA qualification process and the accounting profession. Providing excellent organisational and project management skills. Demonstrating strong written & verbal communication skills, with the ability to engage effectively with a diverse range of stakeholders. Managing multiple priorities and working within a dynamic environment. Demonstrating strong attention to detail & processes and ability to optimise process and look for technology to assist in. Acting a team player who thinks and acts in alignment with our values. Demonstrating agility to deal and navigate through ambiguity at times. Solving problems and taking ownership of the solution. In our People team, your impact will be seen by: Program Management: Managing the CA qualification program, ensuring that the program is managed effectively, meeting all regulatory and educational standards – this includes budget, contract management and RTE application. Stakeholder Coordination: Collaborating with CAANZ & internal stakeholders (including senior people & SME’s within the firm, People & Culture Business Partners & Finance) to maintain the relevance, policy and quality of the CA program. Candidate & Mentor Support: Providing guidance and support to CA candidates & their mentors throughout their qualification process. Address any queries and assist candidates & mentors in overcoming challenges. Quality Assurance: Establishing and maintaining rigorous quality assurance processes. Monitor program performance and implement improvements as needed. Regulatory Compliance: Ensuring that the CA program complies with all relevant regulatory and accreditation requirements. Performance Tracking: Tracking metrics to assess the success of the program. Report on program outcomes & results to senior management and other key stakeholders. Continuous Improvement: Identifying opportunities for innovation and enhancement of the CA program. Implement best practices to improve program delivery and outcomes. Operations: Identifying opportunities for innovation and enhancement of the CA program. Implement best practices to improve program delivery and outcomes. Providing other adhoc tasks as required by the Learning Operations Senior Manager. About PwC At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change. That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth. Your Benefits Flexible working arrangements for how, where and when you work, ensuring you thrive while delivering top results for your team and clients. More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations. Health and lifestyle perks like a wellness credit and discounted memberships. Gender inclusive 26 weeks paid parental leave. World-class development opportunities to accelerate your career. Strong mentors, meaningful work and plenty of networking opportunities. Dress for your day so you can feel confident and comfortable for whatever your day has in store for you. Our commitment to diversity and inclusion We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive. PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. Meg Lansang is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals. 609923WD #J-18808-Ljbffr