Senior Linux System Administrator
Direct message the job poster from Better Staff Specialist Cloud, Infrastructure and Network Recruiter @ Better Staff Accelerate... more info
Linux System Administrator
Salary:
100.00 - 125.00
Posted:
02-02-2025
Category:
Technical Support Administration
Banana Shire,
Job Description
Key areas of responsibility: Educate internal teams and Customer experience Cloud Customers on the deployment process, CX Agent technical specs and service expectations Remotely assist customers with the deployment and installation of CX Agent Provide second/third level technical support for CX Agent and CX Cloud Apply analytical skills and technical knowledge to solve product and software problems of moderate to high complexity. Acts as a technical specialist and provides support on a world-wide basis. Interact across TAC (Technical Assistance Center) teams and development teams at peer level Manage cases as they come in for CX Cloud Support or CX Agent Support Update all cases through our Case management system, ensuring accurate and timely notes are kept for all customer interactions and tasks completed Troubleshooting automation Who You Are Main requirements: Strong experience with Unix/Linux system administration Scripting Troubleshooting and problem solving skills is required. Knowledge of network protocols – SSH, HTTPS, DNS, DHCP, SNMP Experience in setup, configuration and troubleshooting of VMware Experience in setup, configuration and troubleshooting of Kubernetes and Docker Seniority level Associate Employment type Full-time Job function Telecommunications #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 02-02-2025
Category: Technical Support Administration
Banana Shire,
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