Logistics Manager - Australia & New Zealand

Job Description

Vacancy title: Logistics Manager - Australia and New Zealand Ref: 37170 Department: Supply Chain Location: Melbourne Employment type: Full-time Closing date: 23/03/2025 Brand: Mountain Warehouse Hours: 40 Overview Mountain Warehouse has more than 20 years’ experience developing the very best outdoor gear for all the family. Having started with a single shop in Swindon, the company now has more than 400 stores and employs around 3,000 people globally. Mountain Warehouse sells more than 20 million items a year from jackets and fleeces to rucksacks and sleeping bags. It also sells items for running and cycling. What sets it apart from competitors is that almost all its stock is exclusive to Mountain Warehouse. By designing its own top-quality products and having them made to exacting standards, it can ensure that customers get top-quality products at very competitive prices. Mountain Warehouse is growing fast both in the UK and Internationally. Our supply chain operations are key to delivering this growth, and an exciting opportunity has arisen to join the team as our Logistics Manager in Australia & New Zealand. Working with a third-party logistics provider with distribution centres located in Melbourne, Australia, and Christchurch, New Zealand, you will play a key role, ensuring our products are delivered to our stores and customers in AUS and NZ. This is a challenging and rewarding role for an ambitious Logistics Manager looking to join a fast-growing business and gain experience in delivering real results in a challenging environment. The role reports to the Global Logistics Manager. This will be a hybrid working role, based in Melbourne, Australia, but will require occasional travel to New Zealand with business and some remote working. What you'll be doing Support the Global Logistics Manager in monitoring our strategic partners' activity within our Australian and New Zealand DCs, working closely onsite with the 3PL partner whilst also liaising with the wider Supply Chain, Merchandising, Buying, Retail, and Channel teams to facilitate efficient 3PL operations whilst meeting customer demands. Play a key role in the onboarding of our new DC in Melbourne, Australia, shaping ways of working and helping to define processes. Support our Robotics journey, using data to understand trends and key efficiency drivers. Help develop continuous improvement plans that support longer-term strategic requirements to ensure operations keep up with customer demands while cost control is maintained in line with operational budget and reduced where possible. Work closely with Mountain Warehouse’s internal S&OP team to provide our 3PL providers with the necessary forecast information to enable them to plan and execute day-to-day operations effectively and efficiently. Also work with this team to review longer-term ops and capacity planning. Own clear and detailed reporting metrics that bring visibility across the entire supply chain, providing Mountain Warehouse internal teams with analysis on operational performance vs business budget, forecast, and agreed operational plans. Monitor 3PL performance in line with customer SLAs and contractual KPIs. Attend operational and commercial reviews with the 3PL to discuss operational ways of working, budgeting, and KPI performance. Promote a culture of accountability, partnership, and continuous improvement with 3PL partners. Be part of a team creating a highly engaged, innovative environment, which delivers at pace. We'd love to meet someone with Strong analytical skills. Excellent attention to detail. An ability to communicate effectively and efficiently. Strong inter-personal and communication skills to build and maintain relationships. Highly organized who can manage time effectively to meet given deadlines. An ability to work in a fast-paced team environment. Open, friendly person who is proactive, keen to develop, and work as part of a growing team. Inquisitive nature who is unafraid to look! What’s in it for you? Competitive salary and benefits package. Holiday allowance. 50% staff discount & 25% for family and friends. Pension scheme. In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money products and exemplary customer service. The outdoor industry had become very jargon-heavy and we wanted to create a brand that would cater to our mothers and our neighbour’s kids as well as seasoned professionals who understood the technology. Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do. As we expand internationally, we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online, and putting our range through its paces. Welcome to our journey. #J-18808-Ljbffr