MAMA Engagement Manager

Job Description

Job Description Live and work in a culture rich location minutes from the Murray River, just a short drive to one of Victoria’s best wine regions and with the ski fields so close you will be zooming down the mountains in under two hours. Our employee benefits include professional development and flexible working conditions. Our conditions of employment support equal opportunities and an ethical, diverse, and inclusive workplace. We also recognise and value your priorities beyond work. It’s important to us that you have a sustainable work–life balance, so we offer flexible working arrangements, a nine-day fortnight (full-time staff) and a range of leave options and support programs. Directorate Business, Growth & Community Classification Grade H Salary $94,780 to $109,944 pa + 11.5% employer contribution to superannuation Reporting To CEO Murray Art Museum Albury Employment Type Permanent Full Time The Position The Engagement Manager, under the direction of the CEO MAMA and as a member of the museum’s leadership team, is responsible for audience development, marketing and communications and for designing and delivering public engagement programs across the museum. The position plays an important role in helping MAMA realise its Mission, Vision and Strategic plan. This position is specifically related to expanding the museum’s audience reach and impact. Responsibilities KEY RESPONSIBILITIES: Lead public engagement initiatives, including public programs and events, schools and education programs, wellbeing, access and social impact programs. Manage and develop the MAMA brand and visual identity in support of the museum’s mission and objectives. Oversee the marketing and digital activity relating to the museum’s programs and commercial activities. Oversee delivery of visitor experience onsite at the museum incorporating events, tours, resources, and visitor experience staff and volunteer engagement. Build community participation and local audiences through a proactive outreach and partnership program. Promote a cohesive and inclusive working environment through effective supervision of staff and volunteers, including performance management, training and development, and workflow coordination. Contribute to the communication of art and ideas via accessible and inclusive methods. Develop strategies and business plans for key responsibility areas, aligning with the MAMA Strategic Plan. Manage engagement budget, data collection and reporting requirements. Represent MAMA at events, in the community, and in the arts sector as a member of the leadership team. Make business recommendations based on emerging public engagement trends and best practices within the arts sector. Perform other tasks or duties as directed by CEO MAMA which are within the limits of the employee’s skill, competence and training. Observe requirements of the WHS Legislation, relevant to the job and adhere to AlburyCity Policies and Procedures regarding WHS. Observe appropriate AlburyCity Policies and Procedures regarding day-to-day operations including Equal Employment Opportunity policies, AlburyCity’s Dress Code and Standards Policy and AlburyCity’s Code of Conduct. Qualifications KEY RELATIONSHIPS: Internal Our People External Our Community MAMA stakeholders MAMA Supplier and Contractors MAMA Clients MAMA Audience Commercial Businesses Art Sector Professionals Employment Conditions Based on a 35 hour week, working Monday to Friday with actual days and times to be negotiated with the supervisor, with an RDO in accordance with AlburyCity's RDO guidelines. This position may involve work outside normal working hours. Additional hours over the standard 35 hours will attract a time in lieu arrangement or payment of overtime rates as agreed in advance with your supervisor. This position does not require you to wear a compulsory uniform, however you must follow the dress code requirements within the AlburyCity’s Our People Dress Code Standards. Our People are required to present a smart and professional image to the public at all times including when in public and when working remotely. This position involves working in a predominantly indoor environment and using a computer is considered a core component of the role. There may be occasional visits to other work locations. The position requires an average level of aerobic and physical fitness to undertake occasional physical activities, including manual handling tasks as part of a normal working environment. A medical declaration will be required to be completed prior to commencement. This position requires evidence of a current Australian National Police Check. This position is subject to alcohol and other drug testing. This position is located within the Murray Art Museum Albury MAMA with occasional visits to external sites/depots and AlburyCity Administration Building as required. Essential Criteria Tertiary qualifications in art, education, communications, or related discipline or equivalent relevant experience. Experience Demonstrated experience in audience development, education, public engagement or communications within a similar role. Demonstrated experience in the communication of complex ideas in accessible ways. Demonstrated experience in the management of a diverse and multi-disciplinary team. Demonstrated commitment to the equitable provision of services to the public and inclusive work practices. Demonstrated appreciation for and understanding of the value of contemporary art to culture. Required SPECIALIST KNOWLEDGE AND SKILLS: Extensive knowledge and understanding of; Public engagement Communications Cultural Awareness Contemporary art Desired Extensive knowledge and understanding of; Brand Development and management Project Management Contract Management and Delivery Strategic Planning About Us Our Organisation : We are the facilitator of a thriving, resilient and liveable city full of opportunities and the custodians of an environment like no other. We consistently deliver best-in-class leadership, services, facilities and experiences, providing exceptional living for our local community. Our Values : We are a values driven organisation and these underpin everything we do. Working Together: I respect, listen to and value the contributions of others and celebrate our achievements. Integrity: I am trustworthy, honest, accountable, open and consistent in all that I do. Courage and Passion: I am enthusiastic and have the confidence to speak up for the betterment of AlburyCity. Innovation: I seek to increase my knowledge through new ideas and continuous improvement. Loyalty: I am supportive of others and committed to AlburyCity and the community. Live Well Work Well : The health and safety of our people is more than a priority, it’s a commitment embedded within our values. Unlike priorities which change over time, our values form the basis for all that we do; they define our purpose and what we stand for. We seek to have a positive impact by developing a holistic wellbeing culture that empowers everyone to be their healthiest and happiest version, resulting in a more engaged and productive workforce with lower incidence of illness and injury. It is, and always will be, our goal to have a workplace free from harm. Two Cities One Community: On 13 October 2017 AlburyCity and The City of Wodonga entered into an historic partnership between the two cities. In August 2022 both Councils worked together to review and re-commit to the Partnership Agreement. This partnership is a unique opportunity to develop a way forward that benefits our community as a whole with the aim of improving integration, productivity and social and economic development. It will focus on future growth that will continue to add value to both cities. Through this combined focus, underpinned by four key pillars of; leadership, economy, environment and community, we will unleash our potential and drive innovation for the benefit of the region and the nation. Our Mission is to work together to achieve our community goals now and into the future. We understand that we are stronger together and can achieve more when working in collaboration. We will build on our current partnerships and shared values for the betterment of Albury and Wodonga. Child Safety: AlburyCity is committed to being a child safe organisation and our people support, listen to and empower children and young people. We create safe environments that minimise the risk of harm and we have ZERO tolerance for child abuse, violence and neglect. About The Team The Directorate : Business, Growth & Community - Our Business, Growth & Community Directorate focuses on providing more and better, opportunities for our people and our place. The groups within our directorate will empower our people, city and region to strive for more and to champion the significance of Albury as a national destination for life, work, culture, sport, entertainment, business and investment. We build relationships and promote engaging and actionable dialogue with our community and our partners. We ensure good governance, financial sustainability and we facilitate a highly engaged, satisfied and well-informed workforce. Our Service Model: People/Place/Progress - Our Service model is built around our brand pillars of empowering progress , Serving with Excellence, which is about our people and taking care of our place . We are caretakers and custodians of a very special, unique place. We are committed to enhancing the experience of living on the Murray River, preserving our natural environment and promoting our region as a gateway to our many, varied landscapes. Service Cluster: Community & Place - Our Community and Place Service Cluster plays a key role in enhancing our city’s rich tapestry. Its purpose is to contribute to a vibrant, united, caring and inviting community through integrated planning and delivery of a range of community, social, creative and cultural services. #J-18808-Ljbffr