Manager Agency Performance and System Support

Job Description

Manager Agency Performance and System Support Job posted: 29/01/2025 Organisation: Department of Families, Fairness and Housing Occupation: Community Services Reference: VG/DFFH/COPL/00379468A The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We work in a variety of community-based settings, including people's homes, residential facilities, and secure settings across metropolitan, rural, and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs . THE ROLE Reporting to the Executive Director in the Central Highlands Area West Division, this position plays a key leadership role. The role is accountable for the day-to-day management of the Agency Performance and System Support Unit. The role supports the department's strategic priorities of local solutions and place-based approaches for managing the performance of funded organisations; it is responsible for relationship building and agency performance at a local level. You will have responsibility for the team's monitoring and implementation of the Funded Organisations Performance Monitoring Framework, including management of local service agreements and the collection and recording of performance data through data systems (SAMS2 Live Monitoring). ACCOUNTABILITIES INCLUDE Maintain a comprehensive understanding of issues and investigate and lead critical projects that develop and review policies, professional standards and operating practices to enhance service delivery, budget effectiveness and improved client outcomes. Forge strong connections across the department and with external stakeholders, and collaborate on the strategic design and development of departmental objectives that impact statewide or significant localised service delivery to ensure effective, efficient and coordinated services are provided for all clients. Work with senior management to set and achieve key performance indicators and standards. HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs . Please apply to submit your interest in this position. Colleen Wilson | or mobile 041836735 #J-18808-Ljbffr