Manager, Care Services Operations Support

Job Description

Manager, Care Services Operations Support Job posted: 22/01/2025 Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Department of Families, Fairness and Housing Occupation: Community Services Reference: VG/DFFH/COPL/378965 Closes: 05/02/2025 Classification: CYF6 Salary Range: $134,593 - $180,117 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs . THE ROLE The Manager Care Services Operations Support provides service system oversight and stewardship of the Out of Home Care Services system. The position provides leadership and support across North Care Services Operations unit to implement service improvements and efficiencies in service planning and resource allocation to ensure consistent and quality service delivery. The position is responsible for a range of functions including Kinship Engagement, Flexible Packages, Capital and Placement & Support Planning. The successful applicant will be a leader capable of working flexibly in a dynamic environment, a great communicator with excellent relationship building skills and be experienced in managing service coordination to achieve key outcomes within resourcing, timeline and budget parameters. ACCOUNTABILITIES INCLUDE Strategically design and develop the delivery of departmental objectives that impact significant localized service delivery and meet statewide departmental and government objectives and community expectations. Maintain an understanding of issues impacting the department's clients and investigate and lead critical projects that develop and review policies, professional standards and operating practices that enhance service delivery, budget effectiveness, efficiency and improved client outcomes. Forge strong connections across the department and with external stakeholders to facilitate a partnership approach. HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. Please apply to submit your interest in this position. #J-18808-Ljbffr