Manager Child and Family Liaison Service

Job Description

Manager Child and Family Liaison Service Salary: HSO Level G8 $124,516 - $128,795 per annum Location: Nedlands, Perth Unit/Division: Child and Adolescent Community Health > Child and Family Liaison Service This is a Permanent Full-Time appointment. Position Profile: The Manager Child and Family Liaison Service manages the Child and Family Liaison Service across the Child and Adolescent Health Service, including supporting the investigation, management, and resolution of consumer complaints and feedback. In this role, you will work with clinical staff to ensure that the concerns of consumers are addressed and incorporated into service improvements to enhance consumer and staff experience. Child and Adolescent Health Service (CAHS): CAHS is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children, and young people. CAHS is made up of four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS), and Perth Children’s Hospital (PCH). Consisting of over 6,500 employees, our services are delivered at PCH and King Edward Memorial Hospital (KEMH), as well as across a network of more than 160 community clinics across the metropolitan area. Selection Criteria: Please see the attached Job Description Form (available online at For Further Job Related Information: We encourage you to contact Matthew Holmes on (08) 6456 4058. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities. In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply. Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed-term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments). Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour. For Assistance: including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: Application Instructions: Applicants are requested to apply online ( Please note, applicants must have a current, valid email address in order to apply online. This email address will be used for communication with applicants. Your ability to meet the work-related requirements will be assessed throughout the recruitment process. For your written application please provide the following: a statement addressing the selection criteria in no more than 2-3 pages a current resume which summarises your experience and how you are able to meet the position requirements. the name, email and contact details of two referees who can be contacted to provide a reference. Referees should include at least one individual who has been or is your direct Line Manager/Supervisor. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. CAHS values: To achieve our vision of healthy kids, healthy communities , CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process, you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert. Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED. #J-18808-Ljbffr