Manager Digital Products & Delivery

Job Description

About Us At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world-class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve. Your Role The purpose of the Manager Digital Products and Delivery role is ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. Who Are We Looking For? Leadership Skills: The ideal candidate is responsible for leading the successful delivery of new and updated products and services, ensuring alignment with business objectives through effective leadership and collaboration. The position involves managing a designated product portfolio, including product families and continuous evaluation to add, enhance, or retire products. With a strategic focus, the role drives innovation by identifying new solutions, developing go-to-market plans, and ensuring products meet user needs and Sydney Water’s objectives, while maintaining technical quality standards, product strategy, and roadmaps. Additional Skills: The role oversees solution management, delivery performance, and third-level support for large/complex programs, ensuring adherence to value, quality, and innovation expectations. Leading a team of business analysts, product specialists, and technical experts, this role ensures on-time, on-spec, on-cost delivery of product features and enhancements. It is important that you have or can demonstrate: Manage and execute innovation pipelines, develop tools and resources and associated processes whilst monitoring emerging technologies and creating roadmaps to align organization strategies with new technology solutions. Manage and coordinate activities across programs, ensuring seamless transitions from proposal, initiation to the final operational stage, and overseeing benefits realization through the development of technical solutions. Develop forecasts and provide advice on financial planning, ensuring IT financial targets are met, whilst managing expenditure and analyzing variances. Assist in defining financial control processes, allocating IT costs, and recommending options for effective cost management and budget utilization. Identify and manage resources needed for the planning, development, and delivery of specified information, engaging senior stakeholders and project teams to ensure that the infrastructure supports agreed levels of service and data integrity. Involved in coaching and mentoring team members to foster career development and ensure continuous improvement in product delivery processes. Qualification and Experience Essential: The ideal candidate should have tertiary qualifications in information technology and/or equivalent industry experience, strong analytical and problem-solving skills to interpret and implement complex initiatives, and be certified in PRINCE2 Foundation and Practitioner and ITIL v3 or v4 Foundation. Desirable: Master’s in Business Administration and/or Information Systems, Certification in Managing Successful Programmes – MSP. Applicants must be Australian Citizens or Permanent Residents. Dive into Our Great Benefits Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. Closing date: 19 February 2025 For more information, or to request accommodation information, you can contact . About the Company Sydney Water, formally Sydney Water Corporation, is a New South Wales Government–owned statutory corporation that provides potable drinking water, wastewater, and some stormwater services to Greater Metropolitan Sydney, the Illawarra, and the Blue Mountains. #J-18808-Ljbffr