Manager, Interpreting and Translating Centre

Job Description

Manager, Interpreting and Translating Centre About the Business: As part of the South Australian Government Department of Human Services, the Interpreting and Translating Centre (ITC) has a central focus on excellence in customer service. When you join ITC, you join a community of people committed to the delivery of quality interpreting and translation services to support the full participation of all South Australians in our society. The ITC provides services that are comprehensive, high quality, efficient, confidential and professional. With over 50 years' experience, the Centre has developed linguistic and technical expertise in over 110 languages and dialects. A positive team culture is one of our core values, so when we recruit, we look for people that not only share our values but are also excited to celebrate our successes. About the Role: Do you love leading and developing teams?Are you passionate about customer service and helping people?Do you have management experience and understand how to balance operational leadership with strategic vision?We are after someone highly motivated to lead a great team, with demonstrated experience in working collaboratively to maintain and build quality service delivery with the goal of achieving great outcomes for customers, staff and the organisation.This is a terrific management opportunity for someone who is excited about working in partnership with the vibrant South Australian multi-cultural community. Skills Required: Previous management experience, preferably with a customer service delivery focus Capability in developing and driving organisational strategy Capable of working in a fast-paced, results driven environment Excellent communication skills and ability to develop strong relationships Special Conditions: Successful applicant will be required to hold a National Police Certificate (NPC) or satisfactorily complete an Employment Related Screening Check related to the role, prior to being employed and every three years thereafter.Must hold a current Australian issued Driver's Licence (equivalent to minimum class `C' - South Australian), which must be maintained.Incumbents must be willing and able to drive all government vehicles within their licence classification during the course of their duties.Some out of hours work may be required. Intrastate and interstate travel involving overnight absences may be required.Term Contract role until 27/2/2026 Additional Notes: You are required to submit a cover letter which should be no longer than 2 pages addressing how your skills, attributes, experience and capabilities align with the role description.You are also required to provide three work referees, preferably being your two most recent line managers and attach your current resume via the online application form.For further information and how to apply for this role please visit our DHS website Applications close: 1130 PM 9 February 2025 #J-18808-Ljbffr