Manager - Learning & Development

Job Description

Job Purpose Join a dynamic and growing team dedicated to cultivating a talent pipeline that ensures Cognizant remains a leading force in IT, equipped with the skilled associates necessary to drive continued success. Bring your skills and experience to influence the direction of Cognizant L&D. Deliver training courses from Cognizant’s course catalog in generative AI specialization. Develop skilled developers capable of delivering quality software using Generative AI concepts and tools. Utilize facilitation and training skills that meet the requirements of the adult learner in both classroom and distance learning setup. Instill high learning agility in learners and create a culture of continuous learning. Roles and Responsibilities Design and deliver comprehensive training programs for gen AI technologies. Develop hands-on exercises and projects to enhance learning and practical application of skills. Conduct engaging and informative in-person and virtual training sessions, workshops, and seminars for employees, clients, and partners. Utilize a variety of instructional techniques and formats, such as simulations, team exercises, group discussions, and videos, to enhance learning experiences. Ability to apply instructional strategies and adult learning principles to design and delivery of training preferred. Ability to conduct research, collaborating with subject matter experts and gathering and interpreting relevant data. Ability to write clear, concise explanations of complex concepts and engaging course content for a diverse audience. Work with Business stakeholders and SMEs to understand training needs and build effective training plans. Curate the learning materials needed for the training plan. Develop multiple-choice questions, scenario-based questions, case studies, and lab exercises based on the training content. Develop video-based learning e.g., Prompt Engineering for All. Facilitating classroom and virtual classroom (VILT) training. Participating in curriculum development processes for both classroom-based and online training. Design evaluation rubrics to validate the knowledge of the participants on the training. Conduct the Viva voce for the participants to assess their knowledge after the training. Work on the infrastructure/software lab setup and validation of lab to use during the training sessions. Review the training content by peers/SMEs. Participate in Training Sprint calls and provide resolution on participant queries. Validate the participant’s solution implementation and provide continuous feedback. Adapt quickly for changes in business needs in a short span of time and expected quick workaround. Experience in Agile Development methodology, Continuous Integration, and DevOps. Demonstrated ability to deliver effective training in classroom and/or virtual classroom environments. Stay updated with the latest advancements in AI and cloud technologies to incorporate them into the training curriculum. Collaborate with cross-functional teams to align training objectives with organizational goals. Job Requirements Experience: Proven experience as a trainer or educator in Python or Java programming and AI technologies. Familiarity with Google Colab and Microsoft VS code IDEs. Strong practical knowledge of AI code companion tools (GitHub Copilot/Amazon Q Developer/Tabnine). Experience in prompt engineering, with a demonstrated ability to design and optimize prompts for various AI applications. Familiarity with gen AI implementations on Azure, AWS, and Google Cloud LLMs and experience in Retrieval-Augmented Generation (RAG) with Open AI, AWS Bedrock, or Google Gemini with a demonstrated ability to train LLMs. Hands-on experience with Generative AI models, such as GPT, BERT, DALL-E, etc. Experience in instructional design and curriculum development. Excellent communication and presentation skills. Ability to create an engaging learning environment and motivate participants. Ability to use Microsoft 365 Copilot in Microsoft 365 apps. Education/Certifications: Bachelor’s degree in Computer Science, Information Systems, or a related discipline. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree. Specialized knowledge/experience: Should be specialized in Java or Python and AWS/Azure/Google skills. Valid Certifications in Azure, AWS, or Google Cloud platforms is an added advantage. Technical Requirements: 5+ years’ experience with application development on Frontend + Backend + Cloud skills. Frontend Skills - HTML5, CSS3, Bootstrap, Modern JavaScript, jQuery, Jasmine, Angular/REACT, Unit Testing, and Integration Testing. Backend Skills - Core Java 8, Spring Boot, Spring Cloud, Microservices, Junit, JSON, Data Structures, Python, MongoDB, MYSQL, Redis, Secured Coding, Code Quality. Cloud Skills - Cloud Native Application development and deployment using AWS Cloud Services. GenAI Skills – GitHub Copilot, Amazon Q Developer, Tabnine, and prompt engineering tools and techniques. #LI-JM1 #LI-CTSAPAC #J-18808-Ljbffr