Manager, Program Management Unit

Job Description

The QCAA is seeking a Manager to join the Program Management Unit. The Manager, Program Management is responsible for the delivery of multiple work programs, operational activities and services.What You Will Do In the Manager role, you will: Monitor and analyse progress in the achievement of strategic objectives by providing expert high-level advice and recommendations in relation to major initiatives, status, risks, issues and implications for the Strategy, Planning and Corporate Support Division and more broadly QCAA. Oversee the design, development and implementation of systems required for service delivery and ensure a focused and determined approach is maintained. Plan and lead the delivery of operational activities and services by developing processes and procedures to meet the ongoing and future needs of QCAA and external partners. Manage the delivery of multiple programs of work by setting priorities, providing guidance and allocating resources in a large multi-disciplinary operational team. Ensure successful integration of activities is achieved (across QCAA) within timeframes, budget and to quality standards. Identify potential barriers to achieving outcomes, manage negotiation of major issues, develop proposals and make recommendations to mitigate high risk elements. Identify stakeholder needs, build productive relationships and provide high level leadership to ensure engagement, communication strategies and activities are developed, planned, coordinated, implemented and evaluated to meet agreed outcomes. Ensure the work of the unit is complimentary to the roles and responsibilities of other units engaged in linked activities for seamless delivery of outcomes. Be responsible for the governance and delivery of sustainable and secure information and communications by ensuring appropriate management frameworks and supporting strategies are developed, implemented and reviewed to support achievement of outcomes. This role reports to the Director, Program Delivery.What we are looking for The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.The Ideal Candidate For This Role Works with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically) Remains composed during high-stakes situations, supporting the team to recognise gaps in information and seek advice to enable a prompt and considered response. (makes insightful decisions) Initiates two-way collaborations by providing information and advice in a timely, proactive and non-technical manner, supporting the team to do the same (builds enduring relationships) Role models persistence and supports others to work through obstacles in the delivery of projects. (drives accountability and outcomes) Supports others to embrace and operate within legislative and policy frameworks that guide everyday practice (demonstrates sound governance). Leads, coaches, mentors and motivates staff by fostering a safe and productive working environment, monitoring performance, providing constructive and regular feedback and building capability (Technical) How To Apply Please read the information in this document and the Information for Applicants document. Your application should include: a letter or statement (up to 2 pages maximum) that addresses the points outlined in the 'What we are looking for' section your résumé (up to 3 pages) that details your qualifications and experience, and the names of two work-related referees, one of which should be your immediate supervisor. Documents must be in Microsoft Word or PDF format and use at least 11-point font size.Apply online at .If you have technical difficulties or to discuss reasonable adjustment options, please email Occupational group Administration #J-18808-Ljbffr