Manager, Sales Development

Job Description

Optimizely is the recognized leader in Digital Experience Platforms (DXP), pioneering the categories of A/B Testing and Experimentation software. With over 9,000 customers including global brands like Visa, Yamaha, and The Wall Street Journal, alongside tech innovators like Atlassian, DocuSign, and Zillow, we are shaping the future of digital experiences. We blend a rich history of innovation with a fast-paced, inclusive, and growth-oriented culture, delivering exceptional results for our customers—and creating unparalleled career opportunities for our team. Are you ready to lead the charge in unlocking digital potential across the APJ region? If you’re passionate about driving results, coaching high-performing teams, and shaping the future of sales development in a dynamic, global organization, we want to hear from you. We are seeking a Manager of Sales Development to lead a team of 3–8 Sales Development Representatives (SDRs) based across APJ and potentially North America. This is a pivotal role, representing the SDR function for the entire APJ region while collaborating closely with global counterparts in North America and EMEA. This team has consistently delivered exceptional results, surpassing targets and building a strong legacy. We need a leader who can continue to drive performance, maintain a winning culture, and serve as a strategic contributor to our global SDR organization. What You'll Do Leadership & Coaching • Manage, develop, and inspire a high-performing team of SDRs, fostering a culture of accountability, growth, and excellence.• Provide hands-on coaching to SDRs on prospecting, qualification, and opportunity creation to ensure consistent results.• Build and maintain a culture that motivates and energizes the team while fostering collaboration and shared success.Strategic Impact • Represent the SDR function for the APJ region, driving regional pipeline targets and contributing to global strategies.• Collaborate with global SDR leaders in North America and EMEA to share best practices, align on initiatives, and scale successful programs.• Own pipeline capacity planning and forecasting for your region, ensuring alignment with marketing and sales leadership.Operational Excellence • Optimize lead qualification and outbound prospecting processes to improve pipeline conversion rates and overall efficiency.• Utilize Salesforce, Outreach, and analytics tools to track performance, identify trends, and drive data-driven decision-making.• Regularly review and refine team processes to ensure scalability and repeatable success.Cross-Functional Collaboration • Partner with marketing to enhance lead quality and ensure seamless handoffs between SDRs and Account Executives.• Work closely with the broader sales organization to align on strategies and maximize the effectiveness of pipeline generation efforts.Talent Development • Drive the hiring process to build and expand the team, partnering with People Operations to attract top talent.• Mentor and develop SDRs to prepare them for future roles within the organization, contributing to a strong talent pipeline. What We’re Looking For • Leadership Experience • Proven track record of leading and growing high-performing SDR or sales teams in a SaaS environment, preferably with enterprise-level experience.• Demonstrated ability to coach and mentor SDRs, fostering skill development and long-term career growth.• Strategic Acumen • Strong understanding of enterprise sales processes, account-based strategies, and pipeline generation in complex sales cycles.• Experience collaborating with global teams and working across time zones.• Data-Driven Mindset • Proficiency in Salesforce, Outreach, and analytics tools; ability to build reports, forecast accurately, and make informed decisions.• Cultural Fit • A self-motivated, adaptable leader who thrives in a fast-paced, high-growth environment.• A commitment to diversity, inclusion, and fostering a collaborative team culture. Why Join Us • Be part of a globally recognized leader in digital experience innovation.• Take on a high-impact role with the opportunity to shape the future of sales development in the APJ region.• Collaborate with talented colleagues across North America, EMEA, and APJ in a diverse, inclusive, and fast-paced environment.• Enjoy personal and professional growth opportunities with a company that invests in its people. Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. Why you'll love working at Optimizely: Private Health Insurance (single or family cover) Death and TPD Coverage 12-14 Public and Company Holidays Flexible Working Paid time off Parental Phase Back to Work Support Services (Employee Assistance Program) Superannuation At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with. Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr