Manager, Strategy Policy & Government Relations

Job Description

Manager, Strategy Policy & Government Relations Grade 11/12 About this role Role type: Temporary, up to 2 years Salary: DCS clerk grade 11/12, annual base salary starting at $145,378 plus employer’s contribution to superannuation and annual leave loading Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. About the Role: Cyber Security NSW is looking for a Manager to lead our Strategy Policy & Government Relations in Sydney. We are looking for candidates with strong organisational skills and stakeholder management who have experience leading the development and coordination of strategic cyber security advice, strategy development, along with an advanced understanding of cyber security policies, standards, and reporting protocols in a NSW Government context. Key Accountabilities: Represent the organisation at relevant working groups and produce briefing notes and other reporting to drive best practice and information sharing to governance groups. Develop and provide strategic advice on submission requests ranging from external providers through to Cabinet submissions, ensuring engagement with technical stakeholders as required. Undertake qualitative research across large data sets to understand behavioural changes from cyber awareness training methods. Lead organisational and/or Government policy and initiatives, through the provision of cyber security related advice, information and/or training to relevant stakeholders to facilitate the appropriate interpretation and implementation of cyber security. Develop best practice cyber security policies, standards, reporting protocols, ICT contracts, and risk assessments. Develop and synergise DCS and Cyber Security NSW Strategies, ensuring inclusion and alignment to remit of ID Support NSW. Provide exemplary stakeholder management through correspondence, written reports, publications, and briefs, that are informative, meet stakeholder and customer needs and are aligned with agency requirements, to support informed decision-making and contribute to the achievement of service delivery outcomes. About Cyber Security NSW Branch: The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities. At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to: Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats Increase cyber skills and awareness Understand the risks from cyber threats to our digital information and systems Set cyber security standards Ensure we are prepared if a damaging cyber incident occurs About You (Essential Requirements of the Role): To be successful in the role you will: Stay informed about the constantly changing NSW cyber security landscape, including emerging threats, vulnerabilities and governmental policies. This involves continuous monitoring and analysis to effectively safeguard information, assets and services against potential breaches and disruptions. Deliver comprehensive oversight and strategic value in cyber security endeavors within an all-of-Government framework, while also enhancing collaboration, coordination and synergy among NSW Government agencies to bolster cyber resilience and response capabilities. Balance competing priorities and deliverables, ensuring timely completion of tasks while maintaining quality outputs amidst competing commitments and promptly responding to emerging challenges. Demonstrate ability to liaise with a wide range of technical and non-technical stakeholders. Experience in state and federal cyber security policies and frameworks. Tertiary qualifications in an appropriate discipline; or equivalent relevant industry experience. The role requires a security clearance to the level of Negative Vetting 1 (NV1) as a condition of employment. An Australian Citizen including the ability to obtain and maintain a NV1 National Security Clearance and undergo a police check. Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation. Click Here to access the Role Description. For enquiries relating to recruitment please contact Adam Baghdadi via . Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 19th February 2025 10:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process #J-18808-Ljbffr