Manager, Workplace Relations

Job Description

Job type: Ongoing - Full Time Occupation: Human Resources Reference: 1762 Permanent, Full Time role Burwood East location, with free on-site parking Flexible work arrangements available About Triple Zero Victoria Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES. This integration of emergency services communications within TZV is unique in Australia and rare worldwide. The team at TZV is deeply committed to the community it serves and is among the most dedicated and highly skilled in its field. About the Role The Manager, Workplace Relations is responsible for the provision of high-quality Workplace Relations advice and support to key stakeholders to positively influence people management capability and outcomes. This role works with the Senior Manager, Workplace Relations to enable strategic outcomes as they relate to Workplace Relations and enterprise agreement reform and implementation. You will lead enterprise bargaining negotiations, deliver agreed bargaining outcomes, and lead the negotiation process on behalf of TZV. This includes the negotiation of the Support Office agreement which expires in June 2025, as well as the implementation of the newly negotiated Operations agreement for Triple Zero Operations staff. Additional day-to-day responsibilities include: Driving policy development and implementation of workplace relations matters and contributing to the implementation of workforce management and change plans supporting key stakeholders and leading relevant projects and initiatives. Chairing consultation forums with union officials and delegates. Monitoring workplace relations trends, reporting and metrics to identify potential gaps and emerging themes with a focus on using data to drive problem solving and decision-making impacting related projects. Leading a small team of Workplace Relations specialists. Working within a centralised model, delivering a service to all TZV sites. About You The preferred candidate will hold expert communication and strong attention to detail skills, coupled with the following skills and attributes: Demonstrable experience in managing and leading complex workplace relations issues in an operational environment with multiple unions, including enterprise agreement negotiations. Demonstrated experience resolving workplace disputes with employees and unions, including advocacy experience at courts and/or tribunals. Ability to perform with competing deadlines, respond quickly to urgent/important requests and achieve effective results within given and at times tight time frames. Strong and structured approached to case management, tracking, and reporting. Extensive relevant experience in Workplace Relations in a unionised environment and working knowledge of relevant legislation and frameworks. Experience working within the public sector or another Emergency Services Organisation would be desirable. What We Can Offer You You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including: Employee assistance program for employees and eligible family members Discounted health insurance, banking services and gym membership ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers Free staff parking at all our sites Salary packaging options after an initial service period Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live. How to Apply Click the ‘Apply ’ button which will direct you to the TZV Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position. Please note: all applications must be submitted via our TZV Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application. Recruitment agency applications will not be accepted. Applications must be submitted by 11.59pm, Sunday 2 February 2025. Other Relevant Information Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights. Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance. If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Talent team via #J-18808-Ljbffr