Manager of Operations

Job Description

Commencing: February 2025 Location: Canberra ACT/Remote Applications Close: 5.00pm AEDT, Monday 17 February 2025 The Role ANA is seeking a motivated, diligent and collaborative Manager of Operations to support its Chief Operating Officer. The Manager of Operations assists, improves and enables the processes and systems used by all staff in the delivery of ANA's purpose of promoting and advancing the positive effects of arts, culture and creative activity in contemporary Australian society. The Offer Join a friendly, engaged and skilled team who work across the areas of operations, policy, research and engagement to make evident the relevance, impact and opportunities of arts and culture in Australia. ANA is a contemporary, inclusive workplace with staff based in Canberra and across Australia. ANA offers all staff flexible working arrangements as well as regular R&R leave and a quarterly cultural allowance. ANA invests in its staff and celebrates their success both professionally and personally. If ANA is somewhere you would like to work - and you have the skills and experience needed - please make contact. About A New Approach (ANA) A New Approach (ANA) is Australia’s national arts and culture think tank. Established in 2018, ANA’s Vision is for Australia to become a cultural powerhouse whose creativity is locally loved, nationally valued and globally influential. Through independent public leadership, ANA helps to build an ambitious and innovative policy and investment environment for arts, culture and creativity. ANA works to ensure Australia can be a great place for creators and audiences, whoever they are and wherever they live. Staff at ANA are based across Australia from metropolitan cities to regional towns. ANA’s work is guided by its Board and Reference Group and made possible through the contributions of its Philanthropic Partners. Key Responsibilities The Manager of Operations is responsible for the following duties: Plan, enable and improve all processes, systems and platforms used by staff. Direct operational and training procedures and other relevant resources that enable staff to deliver program outputs. Assist in tracking, evaluation and reporting of program impact. Coordinate the delivery of timely quarterly and annual reporting to internal stakeholders. Control and update key organisational collateral. Assist with the implementation and support of the Philanthropic Partner program. Be available to provide all staff with administrative and logistical support. Support the delivery of change management processes. Respond to all administrative and logistical tasks efficiently and effectively. Contribute to organisational and industry leadership and culture. Ideal Candidate The ideal candidate will be: Skilled in administrative and logistical processes, systems and platforms used by policy, research and engagement-focused organisations. Invigorated by ANA’s vision of Australia being a cultural powerhouse whose creativity is locally loved, nationally valued and globally influential. Pragmatic, energetic, hopeful and ready to roll up their sleeves to get the job done. Selection Criteria Essential criteria Qualification or equivalent experience in business administration. Demonstrated experience in providing high-level administrative and logistical support. High level interpersonal and relationship management skills, including a proven ability to discern, communicate, present to and negotiate with a range of internal and external stakeholders. Comfortable with learning and using new technologies and systems, including those for developing and maintaining relationships remotely. Desirable criteria Experience and networks in some or all of the philanthropy, government, business, cultural and creative industries, and for-purpose/social impact sectors. Knowledge of arts and cultural policies and organisations in Australia. Experience in small team environments. Other competencies and attributes An understanding of, and commitment to, the non-partisan nature of ANA’s work. Ability to pay close attention to detail in a dynamic environment. Well-organised and anticipates next steps. A collaborative, non-territorial style, to achieve outcomes. Bias for quality and action, with a focus on completion. Additional Information ANA is based in Canberra, ACT. ANA is open to flexible, remote, and/or shared workload in other locations for the most suitable applicant. ANA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. ANA welcomes applications from First Nations peoples, all cultural and linguistic backgrounds, all genders and people with disabilities. Submit an Application To apply please submit a CV and two-page covering note addressing the selection criteria and outlining your experience, skills, attributes and competencies for this role. For further information or to submit an application please contact Paul MacPhail, Chief Operating Officer via email at *************@newapproach.org.au. Submission Deadline Applications close 5.00pm AEDT, Monday 17 February 2025. Role Summary Role: Manager of Operations Reports To: Chief Operating Officer Hours: Part-Time, 30 Hours/Week Duration: Ongoing (contingent on funding) Salary: $98,895 - $130,125 plus superannuation #J-18808-Ljbffr