Manager of People and Employee Relations

Job Description

About Us : Join eQuality Support and be part of a passionate, team-oriented community dedicated to creating positive change in the lives of clients. Working with us means helping to drive the future of disability services with the same commitment and passion that defines our staff. We are committed to fostering a supportive environment that encourages career growth and development. We are an equal opportunity employer, committed to attracting and retaining a diverse workforce that reflects our community. A career at eQuality Support offers a challenging and rewarding experience, where you will have the opportunity to grow, thrive, and reach your full potential. Join us and make a difference every day. About The Role As we expand, we're seeking a dynamic Manager of People and Employee Relations to lead our employee relations initiatives. Reporting to the Head of People Experience, this role is dedicated to building robust and effective relationships with managers and employees to support the development of eQuality Support’s desired culture. This is an ideal position for a less experienced ER Manager or for an ER Advisor ready to step into their first manager role. What will I be doing? At a High Level You Will Be: Developing and implementing proactive ER strategies that foster a positive high performance work environment. Providing expert advice on the awards systems and workplace policies to mitigate risk. Providing coaching, advice, and guidance on employee relations matters, including award application and interpretation across all agreements ensuring compliance with the relevant legislation. Leading investigation processes related to ER concerns, ensuring timely and fair resolution consistent with employment legislation and company values. Case managing ER/IR matters through to resolution, including applications in external tribunals. About You You are an experienced ER professional with 3+ years of experience, managing cases with a strategic and pragmatic approach. You excel in supporting leaders and are comfortable pivoting priorities to meet organisational needs. Your strong communication skills, employee relations expertise and commercial mindset enables you to confidently advise leaders, driving positive outcomes for both the organisation and its employees. What you will bring: Personal Attributes A friendly and approachable manner guided by values of integrity, honesty, and trust. Great discretion. Strong ability to coach, influence, and advise leaders. Continuous self-improver and learner. Critical thinking with both an analytical and strategic mindset. Capability to translate concepts into tactical plans. Excellent attention to detail and a keen interest in ongoing process improvement. Ability to adapt and pivot between day-to-day tasks with longer term strategic projects. Essential Technical Skills Qualifications in law, industrial relations, or human resources. Previous experience in an ER or Employment Law advisory role. Extensive knowledge of Australian employment law and compliance with National Employment Standards (NES). Confidence in interpreting awards and navigating complexity across a diverse workforce. Experience in handling matters before Fair Work Commission. Experience in end-to-end case management. Excellent computer literacy in Microsoft applications and other online platforms. Current Victorian driver’s license and NDIS Worker Screening Clearance (or be prepared to obtain one). Desirable Experience within the Social, Community, Home Care, and Disability Services Industry Award 2010 is preferred. Note: This is a new function in development (2025). Further small changes to the business unit and the role of Manager may be implemented over time. What’s In It For You Join a collaborative, high-performing organisation where your contributions are truly valued. As part of a leading and innovative industry player, you'll be working with a talented and engaged HR team, making a real impact. Your specialised skillset will help shape the business's continued growth journey, supporting an environment that fosters collaboration, innovation, and success. How To Apply Click the Apply now button located at the top of the page. To download a position description click here - Position Description Application close on Sunday 9th March, 2025 . For any accessibility needs to be considered during the recruitment process or specific questions about this role, please contact Kellie, Recruitment and Engagement Officer on . At eQuality Support, we embrace individuality and differences in gender, age, ethnicity, race, cultural background, disability, faith and sexual orientation. We strive to provide a recruitment experience that’s fair, inclusive and accessible. We encourage all suitable applicants to apply for this role. #J-18808-Ljbffr