Market Manager, Oceania (Alternative Accommodation)

Job Description

Market Manager, Oceania (Alternative Accommodations) Regular Sydney Accommodation Other Job ID:5550 Update 2025-02-24 About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. This role is a business development / sales role working closely with lodge/hotels. Prior sales experience will be required for this role. In this Role, you’ll get to: Act as Trip.com’s brand ambassador in Oceania, promoting our value proposition to STR hosts, hoteliers, and tourism stakeholders. Navigate regional regulations (e.g., NSW STRA Register, Queenstown resource consent) to ensure partner compliance and seamless onboarding onto Trip.com’s platform. Conduct in-depth market analysis, leveraging data and research to identify opportunities and challenges in Oceania’s STR landscape (e.g., regulatory shifts, tourism trends, competitive dynamics). Strengthen and expand partner relationships to position Trip.com as their preferred OTA, outpacing competitors like Airbnb and Booking.com in Oceania. Collaborate with partners to maximize their revenue on Trip.com’s platform through tailored strategies, including maintaining competitive rate parity, optimizing STR availability and inventory, and promoting campaigns like seasonal deals or sustainability-focused listings. Grow Trip.com’s business in assigned markets (e.g., Australia, New Zealand, Pacific Islands) by leveraging existing industry contacts and building a robust network of STR and property partners. Drive Trip.com’s expansion in Oceania’s short-term rental (STR) and Alternative Accommodation (AA) market by securing new partnerships with top STR property managers, aligning with company strategy to establish Trip.com as a top OTA in the region. What you'll Need to Succeed: Bachelor’s degree in business, hospitality, or a related field preferred; OTA-specific exposure (e.g., Trip.com competitors) is a significant advantage. Experience navigating regulatory environments (e.g., STR registration, safety compliance) is highly desirable. Dynamic, adaptable, and collaborative, with excellent communication and negotiation skills. Ability to work independently in a pioneering role, with a proactive, results-driven mindset to achieve rapid growth. Strong analytical skills to interpret market data, regulatory frameworks, and partner performance metrics. Proficiency in Microsoft Office and STR/OTA tools (e.g., channel managers, dynamic pricing software, CRM systems). Demonstrated strong ability to build and manage a robust sales pipeline, from lead generation to deal closure, ideally within the STR, hotel, or OTA industry, to drive Trip.com’s partner acquisition in Oceania. Established network of contacts in Oceania’s STR, hotel, or tourism sectors to accelerate partnership-building and market entry. Deep knowledge of the STR and Alternative Accommodation (AA) industry in Oceania, including familiarity with platforms like Airbnb, Booking.com, Stayz, or Bachcare, and their operational models. Minimum 2 years of experience in e-commerce, OTA, STR revenue management, or business development, with a proven track record of growing the portfolios. Fluent in English (additional languages like Mandarin is a plus). Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made. What’s more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions. Internal transfer is encouraged, and global job rotation programs enable you to pursue a global career path and make a global impact. We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise. We encourage flexible work arrangements. Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. #J-18808-Ljbffr