Media Operations Engineer

Job Description

We are looking for a skilled Media Operations Engineer to join our team and play a crucial role in the operation, maintenance, and troubleshooting of our newly built broadcast operation control facilities. The engineer will ensure the flawless operation of streaming, live production, and related systems while contributing to the expansion of these capabilities as Optus Sport grows. Working closely with our other Operational teams, you will help maintain high service delivery for match fixtures and support industry-leading uptime figures, primarily focusing on European-based leagues. This role involves shift-based work to align with live broadcast schedules, including weekend and overnight coverage. As the broadcast operation control facilities are still under development, the role will initially involve business hours work, allowing for close collaboration with the project team during the facility setup phase. Over time, as systems are implemented and workflows transition, the role will shift to a more standard operational schedule. This is an excellent opportunity for someone looking to transition into an OTT/streaming-focused team while maximising experience in traditional broadcast environments. Key Responsibilities: Manage daily operations of the Master Control Room, ensuring smooth and timely broadcast and production activities. Conduct routine maintenance, repairs, and upgrades on broadcast equipment, including servers, routers, and monitors. Diagnose and resolve technical issues during live broadcasts to minimise downtime and operational disruptions. Maintain high audio and video quality standards by supervising signal integrity, video/audio levels, and incoming PIDs. Implement and manage emergency response plans for technical failures, ensuring quick resolution and minimal disruption. Keep accurate logs of broadcast activities, maintenance, and technical issues; prepare performance reports and track system improvements. Minimum Qualifications: Relevant qualifications in Electrical Engineering, Broadcasting, or demonstrated ability and experience in broadcast or production systems. Expertise in broadcast equipment and software, including servers, routers, switchers, and automation systems, with strong troubleshooting skills. Proven track record to lead, mentor, and develop junior team members whilst encouraging team collaboration. Familiar with industry regulations and standards, with a deep understanding of sports, particularly International Football leagues like the Premier League and Women’s football. Strong interpersonal and communication skills to collaborate effectively across teams, offering and responding to feedback. Ability to adapt to non-traditional work hours, actively improve processes, and demonstrate ownership of tasks with attention to detail and excellent planning skills. Benefits: Inclusive paid parental leave, up to 14 weeks for the primary caregiver. All Optus employees have access to resources, webinars, and support via the ‘Parents at Work portal’. Own your growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University). Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals. Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office. Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! At Optus, we value diversity and embrace individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly in the recruitment process, please email or call 1800 309 170. #J-18808-Ljbffr