Medical Assistant Clinic - Convenient Care North - Days (FT)

Job Description

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees. Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from. If you are interested in pursuing a career with an award-winning hospital, welcome home. Medical Assistant Clinic - Convenient Care North - Days (FT) The Medical Assistant (MA) assists the physician and/or mid-level in the delivery of nursing care and patient education. The MA is required to interview patients, perform treatments, distribute medications, document medical records and coordinate care for a group of patients. As a caring professional, the clinic MA works closely with patients and must exhibit effective communication skills when dealing with them and their families. The MA must also communicate and work well with all providers, departmental personnel, and other health care professionals. The MA will also be responsible for performing receptionist duties as needed to accommodate departmental needs. Job Specific: Prepare treatment room for patient examination. Verify treatment of correct patient. Interview patients, obtaining vital signs, such as pulse, blood pressure, temperature, height and weight, and documenting information in the patient’s chart. Operate office equipment and other equipment to administer routine diagnostic tests; also, coordinate scheduling for patients receiving tests outside the clinic. Return patient phone calls, and call patients with test results. Authorize prescription refills. Ensure prior-authorizations are in place when applicable to patient’s visit and/or testing. Complete all documentation associated with aforementioned responsibilities within e-MD. Keep all areas stocked and neat in appearance. Maintains continuing education. Greet patients professionally and politely at all times. Answers and directs incoming phone calls to the appropriate staff professionally and politely, by identifying our organization and self. Collect co-payment and/or payment on previous balances when applicable at time of service. Obtain signed authorizations and consent forms at time of service. Schedule patients accordingly for follow-up appointments and outpatient testing. Process end of day close and documentation. Balance and complete deposit. Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines. Performs within his/her professional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Superb telephone etiquette, excellent customer service skills, consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service with each internal and external customer. PREFERRED REQUIREMENTS Current Certification as Medical Assistant and/or Medical Scribe; additional education and/or training specific to the care of cardiac patients. At least one year of experience in the healthcare field. Familiar with medical terminology. Healthcare Provider CPR, Current Certification as Medical Assistant and/or Medical Scribe. BENEFIT OFFERINGS Health: STD, LTD Disability. Supplemental Life, AD&D. Flexible Spending (FSA). Employer paid life insurance and short term disability. Retirement/Investment: 457(b) Deferred Compensation. Paid Time Off. Sick leave, Bereavement leave, Jury Duty/Witness Service. Tuition Reimbursement. Hospital-paid & administered annual immunizations. Citizens Medical Center is guided by its Mission – “to provide quality medical services at a reasonable cost to the citizens of the region.” #J-18808-Ljbffr