Medical Receptionist/Medical Admin - 5D Clinics, Cremorne

Job Description

Medical Receptionist/Medical Admin - 5D Clinics, Cremorne Administration Melbourne Part Time 5D Clinics Australia Part-Time hours available, Weekday Shifts Only: Keep your nights and weekends free! World Class Cancer Centre: Specialist Cyberknife Radiation Therapy service If you have medical reception or practice management experience and want to join an organisation that places patient-focus to the front, we’d love to hear from you! You will have the opportunity to work at a specialist Radiation Oncology treatment centre. Our vision is to re-imagine stereotactic radiation treatment care standards and increase patient accessibility to a six-star health care experience in targeted Australian states. About the Role: We have an opportunity for a Medical Administrator/Radiation Therapy Receptionist to join the team at 5D Clinics. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers, other external clients as well as your colleagues. Key Responsibilities (Secretarial & Day Hospital/Radiation Therapy Administration): Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks. Scheduling/organising patient appointments, organising day lists for consultants. Preparing consult rooms and paperwork for each clinical session. Ensuring accurate collection of new patient information. Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions. Answering telephone calls and responding to enquiries. Communicating fee schedules and entering/processing patient invoicing and billing (Private Health and Medicare). Monitoring and assessing the administration care path of all patients. Overseeing the wait room and responding to patient queries. Discharge procedures and paperwork. Supporting 5D and Icon's WHS Officers and committees to effectively carry out their responsibilities. Ad-hoc administration/correspondence duties. About you: We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you. Skills & Experience: Experience in a similar role in Radiation Oncology, or similar in-patient settings would be highly advantageous. Medical Specialist secretarial experience highly advantageous. Experience with Medicare, DVA and Private Health Insurance. Excellent organisational and time management skills. Ability to communicate with clarity both verbally (face-to-face and telephone) and in writing. Ability to use computer systems – competence required in Word and Excel. Delivery of excellent client service (to internal and/or external clients). Possessing basic knowledge of medical terminology. About 5D Clinics: 5D Clinics Australia Pty Ltd is a new company formed with 5D Clinics (Perth) and Icon Group to bring cutting-edge Cyberknife Radiotherapy technology to the places needed most across Australia. The entity will serve to leverage each organisation’s strengths and expertise; ultimately providing the most efficient rollout and subsequent service to our new centres. About Icon: Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and the UK. With over 3500 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy. Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far-reaching opportunities and be part of an innovative market leader at the forefront of cancer care. Here’s why our people choose us: Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally. Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference. Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other. Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities. Extra benefits for YOU: Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career. Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay. Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work. Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app. Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times. Novated Lease Options: Access convenient vehicle financing through our partner RemServ. Paid Parental Leave: Enjoy paid parental leave as a permanent employee. Wellness Support: Utilize resources and tools to balance your psychological and physical health. Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion. Middleton Scholarship Program: Apply for our internal scholarship to support your professional development. We’re excited for you to join us! At Icon, build relationships that matter. Apply Now because At Icon, You Can. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. #J-18808-Ljbffr