Member Education Consultant

Job Description

Job Category: Banking and Financial Services, Insurance & Superannuation Job Description Your new role The Member Education Consultant role offers an incredible opportunity to learn, grow, and contribute to our mission of helping members gain the knowledge and confidence they need to manage their superannuation effectively. Your role will be instrumental in making superannuation knowledge accessible and straightforward for our members. This includes delivering information directly to members at their workplaces, including military bases, through educational workshops, general information sessions, one-on-one consultations, and webinars. You’ll also connect with members through online services and provide a range of support services designed to help employers communicate these benefits effectively. We believe in providing plenty of support to our staff, so you’ll be surrounded by a diverse team that is eager to share knowledge, offer guidance, provide advice, and celebrate your successes. If you have a strong understanding of our DB schemes, ability to learn our DC schemes and products, excellent communication, and a customer-first approach, this role offers an exciting opportunity to make a difference in our members' lives. Please note: Travel will be required for this position. We are open to candidates in Sydney, Adelaide, and Townsville. Desired Skills and Experience What you need to excel You must be an Australian Citizen with the ability to hold and maintain a baseline security clearance and Defence Security Pass RG146 qualification or ability to obtain this Current driver's licence with no restrictions Self-motivated and passionate about providing a great customer experience Excellent communication skills with experience delivering presentations to large audiences both virtually and in person Ability to communicate accurately and tailor a message to a broad range of individuals Capability to interpret legislation, rules, and regulations APS and Military technical scheme knowledge is highly advantageous What will you get in return? Permanent full-time position in Sydney, Adelaide, or Townsville Receive support and training to build your expertise in superannuation, presenting, and networking Opportunity to make an impact to empower members Flexibility to work in the office, from home, and on the road Be a part of a highly successful, diverse, and supportive team Benefit from CSC’s commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role. To apply for this position, please upload your current resume and include a short summary outlining your suitability for the role. For any queries relating to this role, please contact Please note: Agency submissions will not be considered for this position Applications close: 17 March, 5:00 pm – Please apply via the portal to ensure that your application is received successfully About CSC: The drive to make a difference. With over $70B in funds under management, CSC has provided superannuation services to employees of the Australian Government and members of the Australian Defence Force for over 100 years. We are proud to serve those who serve Australia. Every day, CSC makes a real difference by guiding our customers to make the right choices and to feel confident about their financial wellbeing. Through our world-leading investment strategies, we are always growing and improving. That means creating an environment where each and every one of us has the opportunity to strive together for excellence. #J-18808-Ljbffr