National Business Support Manager – Komatsu Training Academy

Job Description

National Business Support Manager – Komatsu Training Academy Pay: Competitive Employment type: Full-Time Job Description Req#: FEH7H At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: As we expand our operations, we are looking for a dynamic and experienced National Business Support Manager to join our team at either our Welshpool or Sherwood branches. The National Business Support Manager will play a crucial role in enhancing our operational efficiency and supporting our national business objectives. This position requires a strategic thinker with strong leadership skills and the ability to drive initiatives that improve business processes and customer satisfaction. Reporting to the General Manager - Strategic Capability & CEO of Komatsu Training Academy, you will oversee the administrative operations of our national administration training team, which includes the Registered Training Organisation (RTO) and commercial technical and operator training for Komatsu customers. In this leadership role, you will manage a team of seven direct reports, ensuring the implementation of national business support strategies to optimize operational performance for the delivery of training services that drive the division's success and growth. Key Responsibilities Implementing technology solutions to enhance operational efficiency Assisting with budgeting, forecasting, and financial planning Collaborating with cross-functional teams to identify opportunities for improvement Leading the adoption of best practices across processes and systems Monitoring and analysing business performance metrics to drive insights Providing actionable recommendations to optimise performance Managing proposals, tenders, and contractual documentation Overseeing training systems and ensuring continuous improvement in learning and development Delivering ongoing administrative support to ensure smooth operations We are seeking a results-driven leader who excels at building strong relationships, promoting high-quality programs, and driving performance to meet business objectives. This is a fantastic opportunity to make a significant impact within a dynamic and growing division. Komatsu Benefits Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits Financial: Company funded Income Protection Insurance Career: Recognition, awards, flexibility, further education studies and internal career development Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents Yearly Bonus: Potential to receive a yearly bonus Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu What We Are Looking For Bachelor or Diploma qualification in the field of Business administration and/or accounting Proven track record of driving operational improvements and achieving business objectives Strong analytical and problem-solving skills, with the ability to make data-driven decisions Excellent communication and interpersonal skills, with the ability to work collaboratively across teams Strong commercial acumen and business understanding Leadership experience in administration within a corporate setting Proficiency in business process development and reporting Advanced skills in Microsoft applications (Excel, Word, PowerPoint, Outlook) Attention to detail and accuracy Strong leadership, teamwork, and interpersonal skills Negotiation and influencing abilities Numeracy skills Ability to work independently and in a team Relationship management (internal and customer) SAP and Dynamics/AX/D365 experience Contract law knowledge Tender management expertise Industry knowledge (mining and construction) Valid Driver's licence Ready to get started? Apply now! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive. About the Company Komatsu Australia, New and Used Equipment, Digger, Bulldozer, Earthmoving Trucks, Mining Machine Hire, Rental, Parts, Service, Sales - Sydney, Brisbane, Perth #J-18808-Ljbffr