Office& Sales Admin Manager

Job Description

Whitehaven has a visionary mindset and constantly strives to improve every aspect of the yacht building process by investing in the future, developing new models and series, improving manufacturing quality control assuring a high quality product for our clients. We are committed to excellence and customer satisfaction. Whitehaven Group focuses on 3 specialised ranges: Whitehaven Motor Yachts, Aquila Power Catamarans, and Integrity Motor Yachts. Each brand has a story and you’re invited to explore our history and range of the beautiful vessels we create in collaboration with our customers on our website. We are growing our sales team and our range is expanding. We need you to keep the office running smoothly with a keen eye for detail, good communication skills, and excellent organisational skills. You’ll be the main person our team calls on to get things done without fuss. The tasks are wide-ranging and vital to our overall success. As you settle into the role, your importance and influence on key decisions and daily operations will grow as will your ability to earn. We need you to be both outgoing and have a sales support mentality whilst also capable of detailed reporting and spreadsheet controls. An ability to schedule others and oversee the team's interaction with each other and external contractors is essential. One of the key objectives will be to ensure clients' interaction, selection processes, contractual documentation, and payment scheduling are all seamless and provide a smooth experience for the client and the business. In short, you will be the hub of most information. You will have a tight support team of our internationally located production admin support person and, as we grow, a junior sales support contract administrator. Key Responsibilities: Assist the CEO with general admin support and ad hoc tasks assigned by him. Assist in any way required to make the business a success and drive sales and ensure client satisfaction. Direct communication with dealers, agents, and suppliers - updating information. Order uniforms and organise embroidery of logos. Organise various marketing materials and admin required for attendance at boat shows. Liaise with yacht clubs and other venues to book events for client/company functions. Make travel bookings including accommodation as required. Provide support to our sales team both in terms of administrative support and meeting preparations. Timely distribution of email enquiries/leads to sales executives. Warranty support in terms of documentation and admin support to our warranty manager. Contract administration and execution. Organise shipping domestic and International of completed product. Liaise with International boat building staff. Precise record keeping in all areas of ordering, distribution, and warranty. Ensure office supplies including kitchen staples and stationery are replenished. Arrange overseas couriers to/from Australia. Required Skills and Experience: A minimum of 3 to 4 years in an administrative role, preferably in the Marine Industry. Proficient in Excel, Word, and Outlook. Tertiary qualifications - Business administration. Ability to meet deadlines, multitask, and prioritise work. You must be organised and accurate and able to follow instructions. Strong communication and interpersonal skills. You must be a team player and yet have the ability to work on your own. An interest in boating. The ability and drive to help make people's dreams come true. Capability and drive to be a self-starter. Flexible work hours as required. Access to transport. #J-18808-Ljbffr