Operations Business Partner (Specialist Operations)

Job Description

Company Description Join the team redefining how the world experiences design. Thanks for stopping by. We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive. About the Role/Specialty At Canva, we’re all constantly striving towards our Crazy Big Goals! Since growing to a worldwide team of over 5,500 we need to ensure we’re working as effectively and efficiently as possible, which is where our Operational Business Partners come in. An Operations Business Partner works alongside the Leadership Operations role, as well as the Group Lead, and is responsible for improving how the group operates. The main goal is to ensure that the group is incredibly efficient & effective by setting processes and building out the group's operational foundations. In this role, you will own the group's cadences, communications, and goal tracking and organise team events and celebrations. You will coordinate special projects and drive them to unilateral success by coordinating and communicating between key project owners. What you’ll do (responsibilities) You’ll own all team operations end-to-end: You take charge and ensure we have built cadences and administrative infrastructure that are essential to building operational excellence and hitting goals. You’ll communicate optimally to support teams: You are proactive in wrangling the Group, facilitating relationships to ensure all relevant teams and partners are up to date and working efficiently. You’ll proactively drive initiatives forward: You’ll be a key stakeholder driving a culture of delivery within User Help Experience. You’ll be the Glue of the Team: You will facilitate effective communication among project teams through storytelling, promoting collaboration and cross-functional alignment. Forecast and predict emerging opportunities: In time, work with Group Leadership and Leadership Ops to help forecast and anticipate emerging opportunities across the Group. What we're looking for Experience working in Internal Operations, Program, Project Management role, Product Operations or similar role within the start/scale up tech or SaaS product environment or consulting environment. Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment. Exceptional ability to translate complex information to clear actionable insights for diverse audiences. A keen eye for detail and a strong desire to uphold high standards of excellence. Truly self-motivated with a desire to constantly learn, develop and grow. Integrity and trustworthiness with humility/willingness to question one’s own assumptions. Able to build relationships and rapport fast and constantly expand internal networks. Ability to be comfortable operating in the grey, with a comfort with ambiguity and bringing clarity to these situations. About the Group/Team Canva’s User Voice Supergroup's mission is “Every user empowered, every voice heard” and we interface to our most valuable partners; our users. We want to ensure that they have a flawless experience while using Canva products as we scale our way to support 1 billion users. Join Canva's Specialist Operations Group – the operational heartbeat of User Voice. Be the face of a platform that's beloved and utilised by over 200 million people across the globe. Additional Information What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. Here's a taste of what's on offer: Equity packages - we want our success to be yours too. Inclusive parental leave policy that supports all parents & carers. An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more. Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally. Check out lifeatcanva.com for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! #J-18808-Ljbffr