Operations Manager - Cash Vault

Job Description

Cleveland, OH, 4130 Commerce Ave, Cleveland, Ohio, United States of America Req #20344 Wednesday, January 29, 2025 GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise. Job Description Responsible for leading, engaging, motivating and holding accountable assigned team members or CVS work area (production, pack-out, etc.) Responsible for weekly scheduling of assigned team members or work area, ensuring zero customer impact occurs. Responsible for team’s accurate and efficient work product (processing, pack-out, etc.) Drives the coordination and flow of work to ensure completion of all assigned work prior to team members being relieved from their shift. Provides direction and guidance to team members requiring additional support. Independently researches complex out-of-balance transactions and possesses the ability to make necessary approvals. Monitors productivity standards and holds team members accountable for meeting or exceeding goals. Conducts daily Huddles with workgroup to ensure effective two-way communication is ongoing with team members. Ensures workgroup maintains compliance with all company policies and procedures. Identifies process improvement opportunities and executes necessary improvements. Actively identifies safety and security risks and reports any identified concerns to the manager. Ensures compliance with Company Escalation and Security Notification Policies. Ability to stand for long periods of time and lift up to 50 pounds. Creates engagement and collaboration with peer supervisors to ensure seamless work flow. Ensures Teller’s balance orders/deposits with appropriate balancing documents. Knowledge, Skills and Education Required or Recommended High School Diploma or Equivalency Degree (BS/BA Preferred) Required Excellent Mathematic, Verbal, and Comprehension Skills Required Understanding and Proficiency in workgroup daily tasks Highly Recommended Experience working in a fast-paced, repetitive process and secure production environment Required 2+ Years active experience in a production type operation Highly Recommended Ability to take ownership of issues, break down barriers, and make decisions Required Essential Physical Requirements Must be able to bend, stoop and stand for long periods of time. Required to regularly lift and/or move up to 50 pounds; may lift and/or move additional weight with assistance. Must be able to push, pull, and maneuver containers and/or wheeled currency carts weighing up to 150 pounds. GardaWorld is an equal opportunity employer and drug-free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Cash Services Headquarters2000 NW Corporate BoulevardBoca Raton, Florida, USA33431 + 1561 939 7000 #J-18808-Ljbffr