Operations Manager: Multi-Site Dental Clinics (Sydney, Melbourne, Brisbane)

Job Description

Operations Manager: Multi-Site Dental Clinics (Sydney, Melbourne, Brisbane) Lead. Optimise. Grow. Are you an experienced Dental Practice Manager/Operations Manager ready to take the next step in your career? We're looking for an Operations Manager to oversee our current eight Dental 99 clinics across Sydney, Melbourne, and Brisbane , driving operational excellence and ensuring high-quality patient care while preparing for planned growth and new clinic openings. About Us The Dental Group includes the Dental Lounge, The Sydney Implant Institute and Dental 99. We believe that exceptional dental care starts with a well-run practice. We are committed to providing top-tier dental services, driven by innovation and patient care. We pride ourselves on fostering a culture of collaboration, respect, and continuous improvement. Our practice is equipped with the latest technology, and our dedicated team is passionate about making a difference in our patients' lives. This is a hands-on leadership role where you'll be responsible for strategic growth, financial performance, team leadership, compliance, and patient experience . If you thrive in a fast-paced environment, love improving processes, and have a passion for operational efficiency in the dental industry—this is the opportunity for you! What You'll Be Doing: Business Strategy & Performance Develop and execute business strategies to meet company KPIs and growth objectives Monitor and analyse clinic performance, identifying areas for improvement Oversee financial management, budgeting, cost control, and revenue optimisation Operations & Team Leadership Lead, mentor, and develop clinic managers and senior staff Ensure smooth day-to-day operations across all locations, maintaining high clinical and customer service standards Improve processes and identify opportunities for greater efficiency Conduct daily huddles and performance reviews to drive team success Finance Plan and approve staff rosters Manage and approve clinic consumables and equipment costs within budget Human Resources & Compliance Oversee onboarding, training, and retention of staff Ensure compliance with AHPRA, DHHS, practice accreditation, employment laws, and legal regulations Manage workplace employment relations Patient Experience & Marketing Monitor patient feedback and implement service improvements Act as the point of contact for escalated patient complaints and legal matters Work closely with marketing partners to ensure a strong brand presence and ROI Oversee internal marketing initiatives and maintain brand guidelines Why Join Us? Be part of a growing, high-performing dental group Lead a team of dedicated professionals delivering top-tier patient care Enjoy a dynamic and fast-paced environment with career growth opportunities Requirements What We're Looking For: Proven experience as a Multi-Site Operations Manager or Dental Practice Manager Strong leadership and team management skills Ability to manage financials, budgets, and performance reporting Deep understanding of dental or health care compliance, accreditation, and regulations Excellent problem-solving, decision-making, and communication skills Ability to travel between clinics as required If you're ready to take on a high-impact leadership role , apply now and help shape the future of Dental 99! Benefits A competitive compensation package that includes performance-based bonuses A collaborative and supportive workplace atmosphere Chances for career advancement and professional growth Discounts for employees on dental services and treatments Seniority level Mid-Senior level Employment type Full-time Job function Management Industries IT Services and IT Consulting #J-18808-Ljbffr