Operations Specialist - Darwin

Job Description

Beam is a shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone. We are operating across Australia and New Zealand by providing micromobility transport options. Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people's lives and the future of the planet. We are seeking an experienced Operations Specialist to support our Darwin and Far North Queensland warehouses. Here's what you'll be working on: Drive forward Beam's operations across multiple operational verticals, including charging infrastructure, fleet management, and warehouse/supply chain management. Support Warehouse Operations: Repair vehicles as required and coordinate the workshop priorities. Oversee a smooth inflow/outflow process of vehicles from the workshop to the street, maximizing the number of vehicles available to be ridden. Ensure that battery charging is conducted in a way that adequately services rider demand. Manage inventory in your location ensuring it's accurate and up to date. Ensure all warehouse safety procedures are followed. Support Fleet Operations: Marshal vehicles as required and coordinate marshaling priorities. Respond promptly to resolve any vehicle-related complaints received from the council or community. Ensure all on-road safety procedures are followed. Coordinate and supervise the team of Scooter Marshals and Fleet Techs who support the operations. Review key operational metrics and manage a tight ship. Innovate constantly on existing processes and products. Support City Leads in other ways as required, including running or coordinating Beam's in-person safety initiatives and providing customer service support. Requirements: Proactive and hands-on attitude - you'll be doing physical work as required (e.g. driving the van and doing vehicle repairs in the warehouse). Demonstrated previous experience working within the micromobility industry. Self-starter - you'll get broad exposure to all aspects of the business so this is a great position to fast track your start-up career. Experience with people management and training. Passion for solving problems and delivering a great customer experience. Familiar with Office or Google Suite of applications (Sheets, Slides, etc). Strong written and verbal communication skills. Benefits: Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge and create a positive impact, we want to talk to you! At Beam, here's what you can expect from us: Opportunity to make an impact by being part of a movement that will revolutionize transportation in cities. Be part of an organization in hyper-growth mode with plenty of opportunity for personal development. Flexible and inspiring workplace with a team of competent, motivated, and fun co-workers. Seniority level Associate Employment type Full-time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr