Operations Strategy and Transformation Manager

Job Description

Operations Strategy and Transformation Manager Our Operations Strategy and Transformation team provides essential support services that align with the Operations’ division’s needs. Our Operations function is responsible for middle office operations, trade validation, trade documentation, and settlement support. Additionally, we offer group-wide services such as regulatory reporting, client lifecycle management, payments and treasury support, and reconciliation services. The team is dynamic and collaborates across global hubs to ensure our operations are efficient, compliant, and continuously improving through strategic changes and transformations. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? You will join the Operations Strategy and Transformation team and collaborate closely with all Operations teams and key stakeholder groups globally. Your role will focus on change management while also handling some business management responsibilities. You will analyse complex processes and datasets, conduct business analysis, gather data to analyse root causes, understand and document processes and business requirements, and collaborate with stakeholders across various operating groups to deliver measurable outcomes. Additionally, you will provide services to the Operations Leadership team, including management information reporting for internal and external stakeholders, communications and storytelling, review and design operating models and strategy, financial management and analysis, and management of Operations Risk and Control standards, policies, and governance frameworks. What you offer Intellectual curiosity, a passion for learning, and the ability to quickly pick up new concepts Problem-solving skills and the ability to challenge the status quo Analytical and data-driven mindset with high attention to detail Strong planning skills, flexibility, and comfort working in a constantly changing environment Excellent interpersonal and communication skills to establish strong working relationships and manage stakeholders Creative problem-solving abilities with a strong sense of ownership to deliver outcomes Ability to synthesise, interpret, and clearly convey information Comfort navigating complex and unclear scenarios Equally comfortable working independently and as part of a team. We love hearing from anyone inspired to build a better future with us; if you're excited about the role or working at Macquarie, we encourage you to apply. About Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We’re a global, collaborative team with deep expertise in technology, data, digital, market operations, corporate real estate, business resilience, procurement, and global security. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. #J-18808-Ljbffr