Operations Support Specialist

Job Description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As Operations Support Specialist in our team, you’ll play a key role in overseeing accounts payable, data input, cash flow forecasting, and financial transactions to ensure accuracy and efficiency. You will act as a liaison between stakeholders, managing member issues and improving data integrity. You are to provide administrative support, conduct user access reviews, coordinate travel, support contributions processes, and ensure compliance with regulations and internal policies. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: PermanentRole Location: 833 Collins Street, Docklands VIC 3008Work Hours: Part-time, 20hrs/week What will your day look like? This role will be accountable for: Managing accounts payable processes, ensuring timely and accurate payment of invoices. Maintaining a payment register, including tracking statements of work. Inputting financial data and overseeing the preparation and maintenance of cash flow forecasts. Responding to queries from the superannuation fund administrator and internal stakeholders promptly and accurately. Supporting fortnightly super contributions processes. Conducting periodic reviews of system access to ensure only authorised staff have appropriate system access. Coordinating travel arrangements for trustee directors. Acting as a liaison point for ANZ Staff Super with the Administrator and Payroll, improving the integrity of member information data. Managing member issues to optimise outcomes for stakeholders. Preparing relevant member-related documents. Ensuring compliance with relevant regulations, internal policies, and assisting in risk management activities. Identifying and implementing process improvements to enhance operational efficiency and effectiveness. What will you bring? To grow and be successful in this role, you will ideally bring the following: Solid understanding of banking, superannuation and/or payroll functions. Ability to exercise sound judgment in response to problems that may arise. Strong attention to detail and excellent customer service skills. Ability to foster collaborative working relationships with stakeholders. Ability to manage priorities and conflicting issues in a professional manner. You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 89414. Job Posting End Date 24/03/2025, 11.59pm (Melbourne Australia) #J-18808-Ljbffr