Operations Team Lead

Job Description

This range is provided by MTC Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$130,000.00/yr - A$140,000.00/yr Business Development Manager - Blue & White Collar @ MTC Recruitment | Recruitment, Business Development Operations Team Leader – Allied Health Work Type: Full-time (Primarily Office-Based with Some Flexibility) Lead, Motivate & Drive Success in a High-Performing Allied Health Team! Are you a proven leader with a background in Allied Health, Injury Management, or Rehabilitation ? Are you passionate about helping people return to work (RTW) and driving positive outcomes ? If so, we have the perfect opportunity for you! About the Role: As an Operations Team Leader , you will be responsible for leading and supporting a team of Allied Health professionals , ensuring the highest standards in injury management, RTW advice, and client service . You will play a key role in driving claims forward, fostering team growth, and maintaining strong relationships with employers and insurers . Key Responsibilities: Lead & Support a High-Performing Team: Foster a culture of collaboration, excellence, and continuous improvement Oversee RTW & Injury Management Services: Ensure exceptional service delivery to clients and stakeholders Drive Claims & Physical Capacity Upgrades: Liaise with treating parties to facilitate positive claim outcomes Develop & Implement Tailored RTW Plans: Work closely with clients on effective return-to-work strategies Engage with Employers, Insurers & Brokers: Maintain strong relationships and provide expert RTW guidance Mentor & Develop Your Team: Provide training, coaching, and leadership to ensure high case management standards Set & Drive Performance Goals: Establish clear KPIs and provide regular feedback to maximize team success Ensure Efficient Case Management: Maintain detailed reporting and early intervention strategies Attend Workplace Meetings & Case Conferences: Represent the business in medical consultations & claims reviews What You Need to Succeed: Allied Health background is a MUST (AHPRA or ESSA Registration preferred) Proven leadership & team management experience in an Allied Health, RTW, or Injury Management setting Strong communication & interpersonal skills – ability to engage, motivate, and influence Demonstrated ability to drive RTW plans, negotiate claims, and manage injury cases Excellent reporting, presentation, and problem-solving skills Passion for continuous improvement and a strong work ethic Why Join Us? Bonus Days Off – because work-life balance matters Career Growth Opportunities – be part of an expanding team Ongoing Training & Development – keep learning and excelling Extra Annual Leave Offers – because you deserve it Ready to take the next step in your leadership career? Apply now or reach out for a confidential chat! Seniority level Mid-Senior level Employment type Full-time Job function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr