Operations and Maintenance Manager

Job Description

Wow Houseboats is seeking a skilled and versatile Houseboat Operations and Maintenance Manager to oversee maintenance and operations for Wow Factor (one houseboat only) . This unique role combines hands-on maintenance work with managerial responsibilities to ensure the smooth functioning of our houseboat operations. The ideal candidate will have a strong background in maintenance, excellent organisational skills, and the ability to manage a team effectively. Responsibilities: Maintenance: Conduct routine inspections and maintenance tasks on houseboats, including motors, generators, inverters, plumbing, electrical systems, HVAC, structural repairs and other general handyman requirements. Repairs: Diagnose and address any issues or malfunctions promptly to minimise downtime and ensure the safety and comfort of guests. Inventory Management: Maintain inventory of spare parts, tools, and supplies to facilitate efficient repairs and maintenance. Safety Compliance: Implement and enforce safety protocols to protect staff and guests, including regular safety inspections and adherence to regulatory requirements. Guest Relations: Interact with guests to address any maintenance concerns promptly and ensure a positive experience during their stay. Budget Management: Develop and manage the maintenance budget, tracking expenses and identifying cost-saving opportunities where possible. Contractors and Procurement Management: Liaise and coordinate with external organisations and contractors for specialised repairs or services as needed. Documentation: Maintain accurate records of maintenance activities, repairs, and equipment warranties. Continuous Improvement: Identify areas for process improvement and implement solutions to enhance efficiency and effectiveness. After-hours telephone support to guests for technical or safety issues with the operation of the houseboat. Requirements: MUST BE Coxswain 3 certified. Valid driver's license and reliable transportation. Valid boat license and/or willing to obtain one. Proven experience in maintenance, preferably in a marine or hospitality setting. Strong technical skills with knowledge of outboard motors, plumbing, electrical, mechanical, painting/fibreglass and carpentry systems. Ability to rescue the houseboat with a ski boat if/when required. Proficiency in basic IT skills required; familiarity with Google Suite (i.e., Gmail, Google Calendar, Spreadsheets) preferred, or willingness to learn. Leadership experience with the ability to motivate and manage a small team effectively. Excellent communication and interpersonal skills. Attention to detail and problem-solving abilities. Ability to work independently and prioritise tasks in a fast-paced environment. Knowledge of safety regulations and best practices. High school diploma or equivalent; additional technical certifications or training preferred. Flexibility to work evenings, weekends, and holidays as needed. At Wow Houseboats, we offer competitive compensation and ample opportunities for professional growth. Join our team and become an integral part of our vibrant work environment at the picturesque Riverglen Marina. Apply today by submitting your resume and cover letter outlining your relevant experience and qualifications. Seniority level Mid-Senior level Employment type Contract Job function Management and Manufacturing #J-18808-Ljbffr