Patient Service Assistant-1

Job Description

Patient Service Assistant-1 Patient Service Assistant-1 Apply locations AUS Sunshine - Clinic time type Part time posted on Posted 2 Days Ago time left to apply End Date: February 8, 2025 (27 days left to apply) job requisition id R0181238 Position Title: Patient Service AssistantReports to (position): Dialysis Clinic Manager Primary purpose of the role: To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. Key Responsibilities: Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. Ensures cleanliness and neatness of patient’s environment and stock room. Ensures cleaning of the Isolation rooms is done when required. Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures. Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering. Serves, distributes and collects patient/visitors meals and refreshments. Arranges patient transport from Dialysis treatment. Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic. Monitors consumable stores and orders stock as required. Confirms delivery of stock, checks inventory and documentation. Performs stocktake when requested. Maintains Clinic Manager database. Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste. Orders and pack away linen. Assists in the collection of blood samples by pathology lab, helps spin blood before collection. Participates in Quality Improvements activities as required by the Dialysis Clinic Manager. Ensures/promotes a safe, secure and healthy working environment as detailed in the Occupational Health and Safety policy. Engages in internal and external in-service activities to enhance/maintain skills and knowledge. Competencies (attitude, skills, typical qualifications & experience) Essential: Knowledge of Infection Control/Hygiene principles and implementation of this knowledge into daily practice. Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner. Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team. Knowledge of Occupational Health and Safety as it relates to the role within the facility. Demonstrated skills in food preparation and presentation. Basic office skills, including filing and answering telephone enquiries. Previous experience in patient assistant role. Basic computer literacy. Desirable: Completion of a Patient Service Assistant Certificate or equivalent qualification. Demonstrated commitment to quality improvement initiatives. Effective communication skills, both written and verbal. Team player. About Us Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Join our Talent Network! Let’s stay connected! Joining our talent network allows us to send you new job opportunities! #J-18808-Ljbffr