Patient Services Clerk | Casual

Job Description

Patient Services Clerk | Casual page is loaded Patient Services Clerk | Casual Apply locations VIC - Melbourne, CBD & Inner Suburbs Time type: Casual Posted on: Posted 2 Days Ago Time left to apply: End Date: March 21, 2025 (26 days left to apply) Job requisition id: JR140983 Job Description: Friendly & supportive team Work for one of Australia’s leading hospital groups Casual opportunities! About the Role You will provide crucial clerical support and facilitate patient management for clinical areas, including admitting patients, completing reception duties, and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is preserved at all times. Create patient records and complete all necessary information accurately and in line with current procedures Admit patients accurately and in a timely manner Maintain a high level of customer service by handling patient enquiries via telephone and in person, in an efficient, professional and caring manner Arrange appointments for patients as requested by clinical staff The classification for this position will be HS1 - HS17 ($58,442 - $64,610 per annum pro rata) Your Contribution Previous administration experience in a health setting Knowledge of medical terminology Knowledge of private health fund billing and public health funding Knowledge of Patient Administration Systems Strong communication skills, both written and verbal Ability to work independently in a multidisciplinary team Advanced computer skills, including Microsoft Office applications Excellent customer service skills Current National criminal history check, or willing to obtain What We Offer A focus on wellbeing initiatives, with regular events and programs Confidential, solutions-focused employee counselling A healthy work/life balance encouraged. Full-time employment comes with a monthly Accrued Day Off (additional day off per month!) Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities Salary Packaging – Increase your take home pay! In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks Discounts and Promotions always available through our Foundation Regular opportunities for professional development to assist you to reach your career goals Culture of continuous improvement About the Team You will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincent’s Melbourne campus. We have Patients Services Clerks located at both Fitzroy and Kew. Working at St Vincent’s St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence. Application Please attach your resume and cover letter to your application If you would like a copy of the Position Description, please contact , and include the JR number Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Contact Details: Closing Date: 20 March 2025 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit or get in contact at View Reconciliation Action Plan Code of Conduct: View Code of Conduct #J-18808-Ljbffr