Performance Marketing (SEO & PPC) Project Coordinator

Job Description

About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together. Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry. FareHarbor Core Values: Think Client First We Are One ‘Ohana Be Curious and Learn Own It. Act With Integrity Embrace the Challenge About the Role Our growing company is seeking a Performance Marketing Project Coordinator to support clients, account managers, and specialists in organizing ongoing performance marketing campaigns, including SEO and PPC initiatives. This role involves managing project plans, internal timelines, call schedules, and all client/internal communication, ensuring that deadlines are consistently met. The Performance Marketing Project Coordinator collaborates closely with team leads, managers, and other coordinators to enhance team efficiency, knowledge-sharing, and client impact. Given FareHarbor’s business model, where end-customers rely on our software to book services online, a strong presence across paid digital channels and organic search is essential for driving traffic and conversions. SEO efforts are key to improving organic search visibility and rankings, while PPC campaigns, including Google Ads and Meta, provide paid avenues to capture immediate demand. This role plays a key part in ensuring our clients achieve that presence and maximize their marketing efforts. To succeed in this position, you must be able to manage tight deadlines, be proficient in Google applications, and have experience with project management software. An understanding of major paid ad platforms, such as Google Ads and Meta, along with SEO best practices, is essential. Familiarity with how advertising accounts, campaigns, and SEO strategies are structured and measured is also important. As this is a client-facing role, excellent verbal, written, organizational, and presentation skills are crucial. You will manage a portfolio of clients, so strong attention to detail and multitasking abilities are key. Additionally, you should be comfortable reading and explaining performance marketing reports, including SEO and PPC metrics, to clients in a way that makes complex concepts accessible. What you’ll do here: Own and organize new client intake for SEO & PPC clientele. Maintain and monitor project plans, schedules, client calls, and personnel assignments related to projects across a book of business. Provide administrative support and coordinate cross-team and cross-department communication. Facilitate clear communication with clients regarding project progress, goals, and deliverables. Serve as a knowledgeable resource for team members, directing project requests through appropriate channels and processes. Document and follow up on key actions and decisions from meetings and client calls. Prepare presentation materials for internal and client-facing meetings. Ensure project deadlines are met and all documentation is maintained appropriately. Assist in developing project strategies to optimize performance and client satisfaction. Identify and assess project risks and provide solutions where applicable. Communicate performance marketing best practices effectively to clients, explaining concepts that may be unfamiliar to them. Manage client feedback and guide them toward the best solutions. Requirements: Bachelor's degree in business or a related field (preferred). Two years of experience in a related role (preferred). Exceptional verbal, written, and presentation skills. Experience managing paid advertising engagements and client relationships. Understanding of paid advertising channels (e.g., Google Ads, Meta). Competency in interpreting website performance data and explaining it to clients. Ability to work effectively both independently and as part of a team. Proficiency with Google applications (Docs, Sheets, Slides). Strong organizational skills and knowledge of administrative procedures. Ability to meet tight deadlines while remaining calm and composed. Bonus Points: Experience working with WordPress. Experience working with Airtable. Direct experience working with performance marketing platforms. Multi-channel digital marketing experience. Web design knowledge. Multilingual—Spanish fluency preferred. Benefits Global leave benefit 22 weeks paid parental leave 2 weeks paid grandparent leave Extended care and bereavement leave Life insurance policy Opportunity to share your ideas and make a difference in a growing company. Fast-paced, high-energy and engaging work environment. 26 days of annual leave Work-from-home assistance Educational Opportunities Individual skill development & growth programming Social hours & events and team-building Hybrid friendly Wellness benefits (Headspace subscription & wellness webinars) This full-time role is open to candidates with Australian Citizenship, Permanent Residency or New Zealand residency or those who have a minimum 2.5 years remaining on a valid Australian working visa and do not require sponsorship to work. FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves. #J-18808-Ljbffr