Portfolio Sales Coordinator

Job Description

Company Description Novotel Melbourne South Wharf features a golden 26-level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar, and Allora Café. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space, and adjacent to the DFO centre, with 180+ retail brands.Ibis Melbourne Glen Waverley is situated 25 minutes east of Melbourne CBD and offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula, and Phillip Island.ibis budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night or flying out early in the morning.Job Description We are seeking a highly motivated Portfolio Sales Coordinator to join our collaborative, friendly, and passionate team in a fast-paced environment across three hotels to scope new opportunities, build rapport with clients to convert business across multiple market segments, while offering excellent customer service and supporting the sales team. No day is the same and opportunities for career growth are immense with Accor.What You Will Be Doing Handling all administrative work to ensure the smooth running of the department. Proactively responding to sales enquiries through a variety of channels in a professional and timely manner. Preparing tailored client quotations and contracts, following up, and organizing site inspections with sales processes to effectively convert business opportunities. Building rapport and effective business relationships with a professional, friendly process. Developing strong internal departmental communications and relationships with Revenue, Reservations, F&B, Front Office, and hotel partnerships. Training and developing deep knowledge across the property portfolio. Managing enquiries in Accor systems and reporting processes. Working effectively in a team as well as independently. Qualifications The ideal candidate should have:A minimum of 1-2 years of sales experience, ideally in hotel accommodation, venues, or travel. Excellent friendly and professional customer service via phone and face-to-face to establish a strong rapport with clients. Excellent attention to detail. Excellent written and verbal skills. Maintain a positive, solution-oriented approach while working effectively under pressure and managing multiple projects and deadlines simultaneously. Competency in Microsoft Excel, Word, and Outlook. Knowledge of Opera, Opera Cloud & Sales Force is desirable, yet not essential. Additional Information Why Work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit .Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS At Accor, we are guided by our Heartist Philosophy, which is focused on: Be All You Are - We foster a diverse and inclusive company culture that encourages autonomy, creativity, and personality, and empowers our team members to be themselves and to act and grow.Grow and Create Your Path - We are deeply rooted in a culture of learning, serving as a genuine social elevator, and providing boundless training and development opportunities for our Heartists to grow.Work with Purpose - We are committed to providing Heartists with the opportunity to create memorable experiences for guests, as well as make a positive and sustainable impact through their engagement with the Group, and through access to sustainable training journeys and volunteering initiatives.Enjoy & Feel Valued - We recognize and appreciate our Heartists' dedication. We foster a culture of feedback and continuous listening to better understand the evolving environments of our teams. We create a welcoming environment that promotes well-being and care, in a Group that rewards our team members for their commitment and everything they give to us.Benefits Be a part of a global hospitality company and explore Accor’s limitless possibilities. On-the-job training and mentorship. Accessing pathways for career advancement and personal development within Accor. Enjoy exclusive Accor discounts and global benefits. #J-18808-Ljbffr