Principal Advisor (Learning & Development)

Job Description

Join to apply for the Principal Advisor (Learning & Development) role at Department of Transport and Main Roads . We are seeking an experienced Learning & Development professional with exceptional interpersonal and communication skills and the demonstrated ability to develop and deliver high quality learning, development and capability programs for Customer Services Branch. Customer Services Branch are a committed customer-focussed team providing secure services, while supporting safe road use. We provide trusted, accessible and quality identity services for Queenslanders and make it easier for our customers to do business with the government. We foster a safety focussed culture where employees are capable, engaged and committed to improvement. What You Will Do In your role, you will: Develop and deliver leading learning, development, and capability programs that respond to stakeholders' needs. Establish and prioritize a program of work by engaging with project stakeholders. Monitor project milestones, proactively address obstacles, and ensure successful project delivery. Lead the continuous improvement and implementation of contemporary policies, procedures, programs and initiatives in alignment with CSB's goals through a learning and development lens. Partner with Product Leads and Managers to ensure legislation, policy, procedures and CSB strategy are incorporated into training packages to deliver effective outcomes. Provide high level advice to the Customer Services Leadership team on project priorities and challenges including evaluation of learning, development and training packages for effectiveness, proposed improvements, and novel solutions. Who We Are Looking For An individual with: Experience in developing and delivering leading learning, development, and capability programs for an organisation. High level interpersonal and communication skills, including an ability to develop complex reports, presentations and correspondence. Demonstrated expertise in coaching and supporting the continuous development of learning and development professionals, coupled with strong leadership skills to effectively guide a Learning and Development team. Strong project management skills, including the ability to develop and manage project plans, monitor milestones, and address obstacles proactively. Be Part Of Something Bigger Your contribution will not only influence the growth and capability of Customer Services Branch staff but also shape the experiences of the Queensland community we serve. What We Offer Work and Life balance, including 'flex time' and flexible work arrangements with the option of working from home or remotely up to 50% subject to business need. Convenient northside location with ample parking and public transport nearby. The chance to make a significant impact within a dedicated team. A dynamic and collaborative work environment. Opportunities for professional growth and development. Generous leave including: 4 weeks annual leave, 2 weeks sick leave per year, Long-service leave after 7 years, Salary sacrificing, Parental leave, Generous superannuation. Ready to make a difference? Embark on a fulfilling career where your specialist skills have a direct impact on the quality of public service. Apply now to become the catalyst for change in CSB's pursuit of excellence! We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process. Applications to remain current for 12 months. Occupational group Education & Training Seniority level Not Applicable Employment type Temporary Job function Human Resources Industries Government Administration #J-18808-Ljbffr