Principal Consultant, Process Analyst

Job Description

We are seeking a Principal Consultant, Process Analyst to join Digital Business Solutions, Administrative Division. The Principal Consultant, Process Analyst plays a vital role in the analysis and redesign of enterprise-wide business processes, accountable for engaging with stakeholders to plan, discover, redesign and improve enterprise-wide processes to support and enhance the customer experience. Within Digital Enabling Services (DES), the Principal Consultant, Process Analyst will be responsible for the review of processes with the aim of process improvement, whilst working closely with Solution/Process Architects, Business Analysts, Project Managers, UX designers, Engineers, and Testers to ensure that the processes are documented, built, and implemented in accordance with business expectations and in line with QUT and industry best practices. We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world. About us QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world. Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy. What you need to succeed Education, training and/or experience equivalent to a postgraduate qualification together with extensive knowledge and experience with business process principles and frameworks. Demonstrated experience in process analysis and process redesign, with proven ability to collaborate with stakeholders and peers to produce process maps and artefacts in accordance with industry best practice and to BPMN standard. Significant experience in requirements gathering with the demonstrated ability to collaborate with stakeholders and peers to rapidly elicit, analyse, document and prioritise requirements in line with business expectations. Demonstrated experience writing investment proposals and/or investment logic in alignment to organisation strategic objectives. Strong interpersonal skills, with demonstrated ability engaging and communicating effectively across a diverse range of stakeholders. Excellent written communication skills, including the demonstrated ability to write clear and precise user and technical specifications, presentations and reports. Life at QUT We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers: As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT. We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT. At QUT, diversity is not just embraced—it's celebrated. See our commitment. How to Apply Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you. Find out more about this position and submit your application by clicking 'Apply' or the link below. Applications Close: 18-Feb-2025 at 11.30pm Start your application by clicking the "begin" button. #J-18808-Ljbffr