Product Associate - Enterprise
Freelancer Limited, the ASX-listed company that owns Freelancer.com and Escrow.com, is hiring. Twelve-time Webby award-winning... more info
Product Complaints Associate
Salary:
80.00 - 100.00
Posted:
10-02-2025
Category:
Management Leadership
Sydney,
Job Description
Benefits 6 month fixed term contract Flexible hybrid working environment Must have full work rights About the company Global healthcare leader dedicated to making life better for people worldwide. Working tirelessly to discover and deliver life-changing medicines, improve disease management, and contribute to communities.About the opportunity This role is responsible for handling, investigating, and reporting product complaints to ensure compliance with regulatory requirements and company policies. The ideal candidate will have a keen eye for detail, strong communication skills, and a passion for patient safety.Duties Manage and document product complaints in accordance with company policies and regulatory guidelines. Assess complaints for potential quality and safety concerns, escalating when necessary. Provide timely and accurate responses to healthcare professionals and consumers regarding product-related inquiries. Maintain compliance with local and global regulatory requirements. Contribute to continuous improvement initiatives to enhance the complaints management process. Skills and Experience Bachelor’s degree in Pharmacy, Life Sciences, or a related field. Experience in Medical Information, Pharmacovigilance, or Quality Assurance within the pharmaceutical industry. Strong understanding of regulatory guidelines and reporting requirements. Excellent attention to detail and problem-solving skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong interpersonal and communication skills. How to Apply Your application will be reviewed by Davina Ocansey-Gibson, Senior Recruitment Consultant.#J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 10-02-2025
Category: Management Leadership
Sydney,
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