Technical Product Manager - Product
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to... more info
Overview Responsible for working together with development teams on developing new features and enhancements for Payment gateway product. Key Responsibilities Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap. Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements. Collects and shares user stories with engineering teams. Acts as the voice of the business customer and is accountable for the platform services. Responsibilities Shares the responsibility for owning analysis and delivery for the team's user stories and features. Plays a key role in the process of requirements elicitation and decomposes business requirements into user stories. Coordinates internal forums to collect and identify feature-level development opportunities. Shares responsibility for recommending trade-off decisions on product features/backlog items. Uses runtime metrics of their services in the market as a feedback loop into the backlog and balances the priorities against new feature requests. Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams. May participate with the business in customer research to inform platform product feature needs. Coordinates with internal teams on platform product requirements. Keeps close to the design of the user experience and the technical delivery. Reviews demo against acceptance criteria for the user stories. Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues. #J-18808-Ljbffr
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to... more info
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