Product Marketing Manager (Spacetalk Mobile)

Job Description

About Us Spacetalk is transforming from a kids' wearable tech company into a dynamic ecosystem of connected products that ensure families stay safe and connected at every life stage. Our MVNO (Spacetalk Mobile) is a key pillar of this evolution, offering innovative connectivity services that enhance customer experiences and engagement. About The Role As the Product Marketing Manager for Spacetalk Mobile, you’ll own and execute marketing strategies to drive customer retention, cross-sell, upsell, and subscription growth . Reporting to the VP of Marketing, this high-accountability role is pivotal in achieving our business objectives in a turnaround environment where results matter. This role has been reshaped to meet the demands of our evolving MVNO business. You’ll collaborate with cross-functional teams to design and implement innovative marketing campaigns that engage customers, optimize ARPU (Average Revenue Per User), and improve customer lifecycle experiences. What You'll Do: Develop and implement targeted marketing initiatives to drive retention and grow Spacetalk Mobile subscriptions. Leverage analytics and customer data to create personalized campaigns using tools like Klaviyo, ensuring maximum impact and engagement. Design and manage pricing strategies and promotional offers that enhance value for customers and align with business growth objectives. Optimize communication strategies at every touchpoint to improve satisfaction, retention, and loyalty. Work closely with Product, Engineering, and Sales teams to align marketing strategies and ensure seamless execution. Track, measure, and analyze campaign results, using insights to refine and scale successful initiatives. What You’ll Bring: Proven background in telco marketing or MVNO operations, with a focus on driving retention, cross-sell, and upsell strategies. Bonus if proficient in Klaviyo and data-driven marketing tools to execute and optimize campaigns. Strong understanding of customer lifecycle management and subscription-based business models. Ability to think strategically while executing campaigns at a tactical level in a fast-paced, high-accountability environment. Proven track record of working across departments to achieve shared goals. Passion for measuring performance and achieving tangible outcomes. Requirements: You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business. Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. Strong stakeholder management and communication skills to drive collaboration and influence outcomes. Minimum 5 years of marketing experience. Benefits: Competitive salary with performance-based incentives. Progressive leave policies, including paid parental leave, community service leave, and birthday leave. Flexible working environment with a hybrid model of remote work and office presence. The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. Career progression opportunities as Spacetalk continues to scale. Why Join Us? At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate , Engage & Elevate —are embedded in how we work and grow together as a team. You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! #J-18808-Ljbffr