Product and Delivery Manager - Remote

Job Description

EzLicence is Australia’s largest marketplace for booking driving lessons. Launched in 2018, our platform enables learners to find, compare and book driving instructors online, and provides an end-to-end solution for over 1500 active driving instructors to manage and grow their businesses. We’re a proud South Australian success story, facilitating over 30,000 bookings per month. In Australia, we are now 13 times larger than our biggest competitor and expanded to the United Kingdom in late 2023 – but we’re only getting started. We are now seeking an experienced Business and Operations Analyst to be a key member of our team as we continue to grow within Australia and the UK. About the Role As a Product and Delivery Manager you’ll be the crucial link between business needs and product execution, ensuring seamless collaboration between Product, Engineering, Design, Finance, and Operations teams. Based remotely either on the East Coast or in Adelaide, this role works closely with the Head of UK, Head of Operations, Finance and CX departments internally, and external agencies. In this role, you will leverage data insights to shape EzLicence’s product roadmap, enhance product efficiency, and drive strategic Product initiatives that fuel continued growth in Australia and the UK. The key responsibilities span across three areas and include: Product Management Support user and market research, including competitor analysis and usability testing. Contribute to product strategy, defining vision and objectives. Facilitate the product roadmap, ensuring timely and on-budget delivery. Oversee the design process from concept to delivery (including UI & UX design system) and monitor the effectiveness in order to drive continual improvements. Translate business requirements to technical engineering and data teams, as well as internal non-technical stakeholders. Manage the product lifecycle from concept to release, bridging the gap between business and technical teams. Product Analysis & Reporting Manage the product budget and collaborate with Finance on forecasting. Develop dashboards and reports to track key product KPIs. Analyse trends, gather user feedback, and support strategic decision-making. Project/Program Management Plan and execute projects within time, budget, and quality constraints. Collaborate with external agencies and support new market entry initiatives. Support cross-functional product initiatives and go-to-market strategies. This is a fantastic opportunity to contribute to a business that is disrupting the industry and empowering driving instructors to create a more sustainable and efficient business. About You We are seeking applicants who can demonstrate: Being hands-on with tactical details while also thinking strategically. Thriving in a small, dynamic, cross-functional team environment dedicated to growth, execution and professionalism. Embracing a growth mindset and being open to continuous change, achieving and exceeding targets. Passion for continuous learning and development, staying abreast of the latest trends and best practices. Experience in SaaS, marketplace, or a related industry (preferred). Proven ability to analyse data and extract actionable insights. Strong project management skills, capable of balancing strategic and operational priorities. Proven experience managing internal and external stakeholders to achieve project goals. Excellent verbal and written communication skills, with the ability to present data to diverse audiences. Strong analytical and problem-solving skills, with both strategic and tactical thinking. Minimum of 5 years’ experience in Product Management or Delivery. Strong proven experience and capabilities in documenting requirements, creating functional specifications, and developing comprehensive reports. Advanced proficiency in Excel and Google Sheets for data manipulation and reporting. Experience with data analysis tools like Tableau, Looker, or Power BI. Familiarity with project management methodologies (Agile, Scrum, or Waterfall). Basic understanding of information technology principles, including software development life cycles, database concepts, and system integration strategies. Basic understanding of SQL and database management principles. What EzLicence Offers At EzLicence, you’ll embrace our core values of riding together, pushing the limits, learning, and embracing the journey. Join a team that fosters a dynamic and collaborative environment, working alongside talented professionals. You’ll contribute to our international expansion into the UK and engage in meaningful work that directly impacts the lives of learners and instructors across Australia and beyond. Remote first working with quarterly face-to-face meetings. Generous paid parental leave and a flexible working approach. The opportunity to be part of a fast growing technology business. A safe and inclusive workplace where you can be your true, authentic self. The opportunity to join a high performing team of amazing people who are incredible at not just what they do, but also how they do it. Access to an experienced Executive team who have built and led multiple successful startups. To Apply Please submit your resume and a cover letter via the ‘apply now’ button. Please note that applications sent via email or DM will not be accepted. EzLicence is a diverse and inclusive employer. Please let us know if you require any adjustments to the application process to enable you to apply. #J-18808-Ljbffr