Program Manager Outdoor Education (Pennant Hills)

Job Description

For more than 100 years, Scouting has enabled young people to participate in outdoor adventure activities and push personal boundaries, developing their resilience, confidence, and leadership capabilities. Scouting is shaping the future by giving young people the opportunities and the support to thrive and be heard. The Baden Powell Activity Centre is an Outdoor Education (OE) and recreation facility providing schools and community groups with high-quality OE programs and services specializing in outdoor and expedition-based activities. Situated on 36 hectares adjoining Lane Cove National Park, the Baden-Powell Activity Centre offers flexible training facilities, adventurous activities, and cabin-style accommodation in a tranquil bushland setting only 25 kilometers from Sydney CBD. Purpose of the Position The Program Manager is fundamental in the contribution between operational requirements and strategic planning, working in collaboration with the existing Baden-Powell Team to deliver high-quality programming, customer engagement, and training. This position leverages the Activity Centre’s unique location to build capability to ensure the site can reach its full potential within the outdoor education market. With tangible goals and the full backing of Scouts NSW, the Program Manager will be integral to achieving results within NSW’s outdoor education framework. Success will be realized through (but not limited to) delivering exceptional educational camp programming and delivery coupled with exploring training opportunities, both in-house for Scouts NSW and externally. Ongoing and continual improvement through this position will be crucial to adapting to market needs and organizational priorities. Key Responsibilities Work collaboratively with the Centre Manager to ensure all existing bookings are appropriately resourced. Design, promote, implement, and manage a range of high-quality outdoor education programs. Collaborate with clients (such as parents, schools, or youth centres) to ensure programs meet their goals and needs. Ensure all program operations are compliant with legal requirements. Manage activity planning for the programs that the organization offers, including factors like staffing and equipment requirements. Manage budgets. Ensure client’s accommodation, venue hire, and transport needs are appropriately addressed. Report to a board or governing body to address performance and budgeting. Promote high safety standards in your workplace. Establish, maintain, and develop collaborative relationships with Scouts NSW stakeholders. Business & Program Development Ensure Activity Standard Operating Procedures (SOPs) are read and signed off as read and understood. Check and collect Liability Release Forms from all participants from groups participating in activities (this is not required for Scout Member Groups). Continually develop and create new programming suitable for the educational and commercial market. Develop outdoor education programming that is contemporary and responsive to client needs. Stay up to date with industry knowledge and current curriculum developments. Train and provide professional development for employees to ensure quality control and best practice delivery. Lead by example ensuring all programs are delivered at a high standard. Monitor, review, and provide regular feedback to Activity Instructors about their performance. Identify staffing needs and develop teams of Casual Activity Instructors. Manage expenditure on activities consumables to budget. Health & Safety Work with the Executive Manager Compliance & Risk to ensure all Activities Standard Operating Procedures (SOPs) and Risk Assessments are up to date. Manage risks and ensure compliance with Workplace Health and Safety (WHS). Ensure all visiting groups are appropriately inducted and made aware of all aspects of site safety. Maintain accreditation and compliance with relevant industry codes and qualifications. Actively identify, control, and monitor health and safety hazards and risks. Key Capabilities & Requirements Qualification, Training & Experience Certificate IV or higher in Outdoor Education or related discipline, or appropriate industry experience. Certificate of competency in higher elements challenges course. Minimum 2 years’ experience working in a supervisory or leadership position. Experience in outdoor adventure activities facilitation or evaluation of services. Computer literacy and ability to navigate and use the Microsoft Office suite. Knowledge, Skills & Abilities High level interpersonal, oral, and written communication skills. A team player with strong team building, motivational and facilitation skills. Ability to make accurate and detailed analysis of the business environment. Highly organized with the ability to multitask and meet strict deadlines. Excellent time management and ability to plan. Thorough, with excellent attention to detail. Able to work independently and with limited supervision. Commitment to always upholding confidentiality. Right to work in Australia. Current National Police Check. Current Working with Children Check. Mandatory Training. First Aid Certificate. CPR Certificate. Clearances Scouts NSW is committed to being a 'Child-Safe' organization and expects our Employed Team to agree to our Youth Protection Policy and Procedure, Code of Ethics, and Code of Conduct. Team Support Scouts NSW fosters a positive and collaborative culture, where teamwork and mutual support are at the forefront of everything we do. If you are proactive, results-oriented with a passion for making a positive impact, we want to hear from you! HOW TO APPLY: To apply, please provide your resume and cover letter outlining your relevant skills and experience. #J-18808-Ljbffr